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DocuSign Envelope ID:61B0186F-FC84-4AEA-A28C-BF187CFEC9D1 <br /> Orange County Government <br /> Exchange 2016 Upgrade 14,11A <br /> Project#OP132913/r1.0 <br /> NWN Solution Practices <br /> NWN's goal is to deliver a full suite of the most desirable enterprise-class solutions to Customers ranging from <br /> Fortune 500 industry leaders to midmarket customers nationally. NWN's suites of solutions are organized into <br /> six focused technologies,four service models, and three delivery models: <br /> NWN Technologies: <br /> ■ Data Center and Networking ■ Applications and Data Services <br /> ■ Collaboration ■ Security <br /> ■ End-User Computing and Mobility <br /> NWN Service Models: <br /> ■ NCare- Managed IT Support, 24 hours a day, E NCloud—Cloud Communications and <br /> 365 days a year Infrastructure Services <br /> ■ NForce—Simplified IT Staffing services 0 NPro—Professional Services <br /> NWN Delivery Models: <br /> ■ Cloud (Hosted) IT Services E Hybrid Solutions <br /> ■ On-Premise Solutions <br /> Why Choose NWN <br /> NWN recognizes each one of its customers is unique. Each organization has its own objectives, drivers, culture <br /> and approach. NWN strives to understand each environment so we can provide proven solutions with our <br /> customer's vision in mind.With our experienced solution engineers and proven vendor partnerships, we help <br /> our customers achieve their business goals. <br /> When you are looking for a partner you can count on,you need someone who is experienced, certified in the <br /> solutions you need, and who approaches your business challenge as if it were their own. NWN partners with <br /> customers in a collaborative way, knowing integrity, promises met and a long term approach are vital to solving <br /> business problems. <br /> NWN offers information technology solutions designed to solve your business problems. We couple our expert <br /> engineering team with the best technologies in the industry to bring you proven solutions designed just for you. <br /> • Customer Focus and Accountability: Our team takes on customers' business problems as if they were <br /> our own.That means we are accountable for solutions that are sensible, practical, and effective.They <br /> are the solutions we would choose for ourselves, and they work. <br /> • Responsive, Local Service,and Global Reach: NWN's "down the street" availability means we can drop <br /> by when you call. At the same time,we are large enough to resolve a broad range of enterprise issues <br /> and agile enough to handle these quickly. Our"follow the sun" approach lets us deliver more results to <br /> clients in less time without sacrificing quality or budget. <br /> www.NWNIT.com Page 4 of 19 <br />