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10 <br /> ATTACHMENT X—CORRECTIVE ACTION <br /> For this MOU covering Fiscal Year 2018-2019,the Department will not initiate any actions set forth in <br /> Attachment X on the basis of this MOU.. <br /> 1. Non-Compliance with performance requirements or terms of the MOU <br /> a. In the event a County Department of Social Services(County DSS)** fails to satisfy a <br /> performance requirement for three consecutive months or fails to comply with a term c f <br /> this MOU,the Department will provide the County DSS with written notification <br /> identifying the relevant performance requirement or term and how the County DSS failed <br /> to satisfy it. <br /> b. Upon receipt of notification,the County DSS shall promptly provide the Department w th <br /> written acknowledgment of receipt. <br /> c. If the County DSS does not agree that it failed to satisfy the performance requirement o <br /> comply with the terms of the MOU,it shall set forth,in writing,the basis for its <br /> disagreement.If the County DSS believes its failure to adhere to a mandated performan e <br /> requirement or term of this MOU is due in whole or in part upon the failure of the <br /> Department to meet any of its responsibilities under this MOU or other external factors <br /> (i.e., limited court dates,continuances,etc.),the County DSS shall set forth in writing <br /> how the failure of the Department or external factors to meet its responsibility to the <br /> County DSS contributed to the inability of the County DSS to meet the mandated <br /> performance standard or other term of this MOU. This notice shall be received by the <br /> Department,along with all supporting documentation,within 10 business days of the <br /> County DSS' receipt of the Department's written notification of non-compliance. <br /> d. If written notice is received in accordance with subsection(c)of this section,the <br /> Department will provide the appropriate division director with the all documentation <br /> received. Following a review of all documentation,the division director will provide the <br /> county with a decision to proceed in developing the performance improvement plan or t <br /> rescind the notice of non-compliance. <br /> 2. Performance Improvement Plan <br /> a. The County DSS and Department shall work together to develop a performance <br /> improvement plan to address the non-compliance.The Parties will consider and address <br /> the County DSS's written disagreement with the identified non-compliance,if any,in the <br /> development of the performance improvement plan. <br /> b. The performance improvement plan shall include,at a minimum: <br /> i. The role and responsibility of DHHS in providing support to the County DSS to <br /> address the non-compliance. <br /> ii. The specific actions the County DSS will take to address the non-compliance and <br /> ensure ongoing compliance. <br /> c. The performance improvement plan shall be signed by the Department and the County <br /> DSS Director.A copy of the performance improvement plan will be sent to the chair of <br /> the DSS Governing Board. <br /> 3. Continued Non-Compliance <br /> a. In the event a County DSS continues to fail to satisfy a performance requirement or <br /> comply with the terms of the MOU for an extended period of time and is not meeting th <br /> terms of the performance improvement plan,the County DSS and the Department will <br /> enter into a corrective action plan,not to exceed a period of twelve months.An extended <br /> Page 13 of 14 <br />