Orange County NC Website
Browse       Search
DocuSign Envelope ID:OADE138B-093C-4937-85B5-78AC72BBFDD6 <br /> SOW-09122018 <br /> 4 Deliverable <br /> Secureworks will work with Customer to determine the appropriate deliverables, delivery method, and <br /> cadence. <br /> MethodService Report Delivery Schedule Delivery <br /> Incident Response Status Updates Agreed-upon intervals Agreed-upon methods <br /> Engagements <br /> Incident Response Final Upon completion of the Secure Email, Client <br /> Engagements individual Engagement Portal, Secure File Sharing <br /> 4.1 Status Updates <br /> Status Updates may be verbal or written and may include: <br /> • Summary of completed activities <br /> • Issues requiring attention <br /> • Planning for the next work effort period <br /> 4.2 Final Report <br /> Final Report may include: <br /> • Executive summary, outlining key findings and recommendations <br /> • Methods, detailed findings, narratives and recommendations <br /> • Attachments providing relevant details and supporting data <br /> Secureworks will issue a Final Report to the Customer-designated point of contact within three (3)weeks <br /> of completing the active phases of the Engagement. Customer shall then have three (3)weeks from <br /> Secureworks delivery of the Final Report to provide comments. Should Customer provide comments, the <br /> Final Report shall be deemed complete upon the earlier of the date which (1) Secureworks provides <br /> responses to these comments or(2) Secureworks delivers a revised Final Report. If no comments are <br /> received from Customer before the expiration of the review period, or upon Customer's written <br /> acceptance of the Report, the Final Report will be deemed complete and referred to as the "Completed <br /> Final Report". <br /> 5 Service Fees and Expenses <br /> Until this SOW is fully executed by both parties, the fees proposed herein are only valid for 90 days from <br /> the date received. <br /> 5.1 Service Fees <br /> Service Name Committed Hour Fee Total Fee <br /> Incident Management Emergency 40 $420 USD 16,800 USD <br /> Services <br /> Classification://Secureworks/Confidential -Limited External Distribution: <br /> //Secureworks/Confidential- Limited External Distribution <br />