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DocuSign Envelope ID:OADE138B-093C-4937-85B5-78AC72BBFDD6 <br /> SOW-09122018 <br /> This Statement of Work ("SOW") is entered into by and between Secureworks, Inc., with its principal <br /> place of business located at One Concourse Parkway, Suite 500, Atlanta, GA 30328 ("Secureworks") <br /> and Orange County, North Carolina with its principal place of business located at 200 S. Cameron <br /> Street, Hillsborough, NC 27278 ("Customer")as of the SOW Effective Date, which is defined by the <br /> latest date in the signature blocks below. Secureworks and Customer hereafter referred to together as the <br /> "parties", and each, a "party". This SOW is governed by and subject to the terms and conditions of: (a)the <br /> separately signed agreement executed by the parties that expressly authorizes Customer to order the <br /> services described herein from Secureworks, or(b)the Secureworks Master Services Agreement <br /> available at https://www.Secureworks.com/msa-us,(the "MSA")which is incorporated by reference in its <br /> entirety herein. Capitalized terms not defined herein shall have the meaning ascribed to them in the MSA. <br /> 1 Scope <br /> Under this SOW, Secureworks will provide Customer with Emergency Incident Response service <br /> ("Service") as such Service is described in detail below. <br /> 1.1 Emergency Incident Response Services <br /> Customer agrees to the purchased hours as set forth in Service Fees and Expenses section below <br /> ("Committed Hours"). Emergency Incident Response Services performed by Secureworks represents an <br /> Engagement ("Engagement'). <br /> Services include the following: <br /> • Incident support and coordination <br /> • Digital media handling guidance and support <br /> • Deployment support of host-based, network-based, and log analysis technologies <br /> • Network testing services <br /> • Incident Response analysis for on-premise and cloud infrastructure <br /> — Host-based <br /> — Network-based <br /> — Malicious code <br /> — Logs <br /> — Threat intelligence analysis <br /> • Remediation planning guidance <br /> The work provided by Secureworks described within this Statement of Work will be delivered according to <br /> the Customer-provided information found in Appendix 2: Additional Scoping Detail. <br /> 1.2 Out of Scope <br /> Secureworks reserves the right to decline requests which: <br /> • Are beyond the scope of the Services as defined herein <br /> • Are beyond the capability of Secureworks to deliver within contracted service levels <br /> • Might violate legal or regulatory requirements <br /> Classification://Secureworks/Confidential -Limited External Distribution: <br /> //Secureworks/Confidential- Limited External Distribution <br />