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Agenda - 03-19-2019 12-2 - Information Item - Memorandum - Highlights of Library Accomplishments for Summer Fall 2018
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Agenda - 03-19-2019 12-2 - Information Item - Memorandum - Highlights of Library Accomplishments for Summer Fall 2018
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BOCC
Date
3/19/2019
Meeting Type
Regular Meeting
Document Type
Agenda
Agenda Item
12-2
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Agenda - 03-19-2019 Regular Board Meeting
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\Board of County Commissioners\BOCC Agendas\2010's\2019\Agenda - 03-19-19 Regular Meeting
Minutes 03-19-2019 Regular Meeting
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\Board of County Commissioners\Minutes - Approved\2010's\2019
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Other school connections supported by YS: The Goddard School, The Expedition School, Orange County Public Schools, <br />Durham Public Schools, Food for All Club (Cedar Ridge), Tiny Tots & Tiny Tots Too, Fairview Child & Family Development <br />Ctr., Efland-Cheeks Community Center, to name just a few! <br /> <br />We now have a division dedicated to community engagement. The 2 staff members who lead the division are Erin and <br />Libbie. Many library employees are involved with outreach and engagement, and the new division will help us manage <br />those activities in a much more strategic way. <br /> <br />Circulation partnered once again with the Department of Social Services (DSS) and OCIM around the holidays and had a <br />very successful Food &Toy promotion. Twice a week, staff delivered several bins of food to DSS. DSS picked up four <br />Toys for Tot boxes from the library and we delivered seventy Barbie dolls and two van loads of toys to DSS which was <br />over 500 toys. We collected over 800 non-perishable items for people and three totes of pet food. <br /> <br />In the aftermath of the huge hurricane this fall, Erin coordinated a food, clothing and supply drive here at Main. It was <br />amazing to see how many people responded. <br /> <br />INCLUDE <br />Improve our website | Keep our spaces welcoming and safe | Improve services to rural customers <br /> <br />We got a new website! Thanks to the team that informed what it is you see and work with today (Terri, Jason, Jody, <br />Heather and Andrew) <br /> <br />Thanks to the Internal Communications Committee, we now have a communications agreement that goes over what we <br />value as it relates to talking/emailing/meeting with each other to get work done. This will be used in the on-boarding <br />process moving forward. Committee members are: Tim, Andrew, Lori, Helen and Libbie <br /> <br />Denise assumed responsibility for the volunteer program at Main. She provides our volunteer staff with a welcoming <br />and supportive experience and this helps us get our work done. <br /> <br />In the aftermath of the huge hurricane and power outages this fall, library staff at Main set up tables and chairs for <br />people to come to the library. We were packed and our customers were so appreciative. <br /> <br />CONNECT <br />Improve customer service | Improve communication with the Friends of the Orange County Public Library <br /> <br />Tech services has been on the money with improvements that help us serve our customers more effectively. We now <br />have library account text alerts for customers, the Cedar Grove kiosk is significantly more reliable and our processes are <br />greatly improved. Hats off to Pam, Jason, and now Rae and Cara. <br /> <br />Our Friends groups are focused on wonderful activities, bringing attention and funds to the library. The Friends at Main <br />have organized the Local Author Book Fair, held some pop-up book sales, and Ghost Stories at the Burwell School, to <br />name a few. The Friends of the Carrboro Branch are moving forward with materials and plans to fundraise for the <br />Southern Branch. Thank you to Andrea and her support of these very important groups. <br /> <br />We revamped our organizational chart to include a branch manager at Main and to move Nitya as supervisor for Tech <br />Services. Nitya wins the award for most adaptable library staff member! <br /> <br />Courier services continue to increase in popularity among our patrons. In the first five months of FY1819, over 5,000 <br />items were delivered to the branches in Carrboro. Main Library Circulation staff deserve acknowledgement for their <br />efficiency. <br />3
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