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4 <br /> NC DEPARTMENT OF <br /> HEALTH A N Q Division of Social Services <br /> ,2 HUMAN SERVICES Economic and Family Services <br /> t pu <br /> Food and Nutrition Services Early Issuance Messaging for Week <br /> January 21, 2019 <br /> • Active Food and Nutrition Services households received their February FNS benefits earlier than <br /> normal on January 20, 2019. Benefits received are not extra and no additional benefits will be loaded <br /> onto EBT cards until the federal shutdown is resolved. <br /> • Benefits received by the household do not have to be used by the end of January. Households have <br /> one year to use benefits loaded onto their EBT Cards. <br /> • Families should budget their benefits, so they will be able to purchase food until additional resources <br /> are made available by the federal government. <br /> • If individuals or families run out of food, they should contact their county department of social services <br /> to find out about other resources available within the community. <br /> • If an Authorized EBT retailer refuses to accept EBT cards, contact the NC EBT Call Center at 1-866- <br /> 719-0141 and provide the name and address of the store. DHHS will provide this information to the <br /> USDA for investigation. <br /> • DHHS is waiting for further guidance from the United States Department of Agriculture (USDA) <br /> regarding March 2019 benefits. <br />