Orange County NC Website
Browse       Search
Exhibit A <br />Additional Business Terms <br />The following additional business terms are incorporated by reference into the Agreement as applicable based on the <br />particular products and services described in the Customer's Quote. <br />"Data Feed" means data content licensed by third parties to Everbridge and supplied to Customer through the Service <br />(e.g., real time weather system information and warnings, and third party maps). <br />"Incident Administrator" means an individual who is authorized by Customer as an organizational administrator for the <br />Incident Management Service. <br />"Incident Operator" means an individual who is authorized by Customer as an operator of the Incident Management <br />Service. <br />"Premium Features" means the products and services listed on the Premium Feature List attached to the Quote. <br />1. Data Feeds; Other Data. Notwithstanding anything to the contrary in this Agreement, to the extent that Customer has <br />purchased or accesses Data Feeds, the sole and exclusive remedy for any failure, defect, or inability to access such <br />Data Feed shall be to terminate the Data Feed with no further payments due. No refunds shall be granted with respect <br />to such Data Feed. In addition, to the extent Customer has purchased a feature that allows Customer to monitor, and <br />utilize information and data from other sources not supplied by Everbridge directly (e.g., Twitter) (collectively "Other <br />Data "), Everbridge disclaims any and all liability of any kind or nature resulting from any inaccuracies or failures with <br />respect to all Other Data. <br />Incident Management. For Customers purchasing the Incident Management Service: (a) Customers may only <br />designate the number of Incident Operators and Incident Administrators set forth on the Quote, and such individuals <br />shall only have the access rights pursuant to such designation and role; (b) Incident Administrators shall have the ability <br />to build incident templates, report on incidents, and launch incident notifications; (c) Incident Operators shall only have <br />the ability to launch or manage incidents; and (d) Customer shall be provided the number of incident templates <br />purchased pursuant to the Quote. If Customer exceeds the number of Incident Operators, Incident Administrators or <br />incident templates purchased, Customer shall be charged the applicable fees then in effect for additional Incident <br />Operators, Incident Administrators or incident templates, as applicable. <br />