Orange County NC Website
Browse       Search
T <br />Everbridge Mass Notification <br />SYSTEM INCLUSION <br />Confidential <br />Everbridge Mass Notification allows users to send notifications to individuals or groups using lists, locations, and visual <br />intelligence. Everbridge Mass Notification is supported by state -of- the -art security protocols, an elastic infrastructure, <br />advanced mobility, interactive reporting and analytics, adaptive people and resource mapping to mirror your organization, and <br />true enterprise class data management capabilities to provide a wide array of data management options. Below is a list of key <br />system inclusions with the Everbridge Mass Notification system. <br />Usage <br />Unlimited Domestic Emergency Alerts and Testing Messages <br />Unlimited Domestic Non - Emergency Alerts Messaging <br />Core Platform Access <br />Unlimited Administrators for web -based portal to initiate messages, reporting, and administration <br />Unlimited Administrators for Mobile Manager Application (iOS, Android) and Mobile Optimized Notification Site (for <br />Blackberry, Windows 10, etc.) <br />Two (2) Organization with unlimited nested static and dynamic groups <br />Access to Everbridge Elastic Infrastructure for message delivery <br />Custom branded community opt -in portal with custom fields and opt -in subscriptions <br />Flexible role -based access controls to manage user permissions <br />Access to Real -Time Dashboard, Notifications Library, Everbridge Universe, and Custom Reporting <br />Key Notification Features <br />Integrated GIS /Map- based, rule- based, group- based, or individual contact selection <br />Ability to send standard, polling, or on- the -fly 'One- Touch' Conference Call messages <br />One - screen broadcast creation workflow to speed message creation and reduce human error <br />Everbridge Network to access situational intelligence & notifications shared by other public and private groups <br />Publish notifications directly to Websites and services that support API access via HTTPS using 'Web Posting' <br />Notification escalation to automatically send a notification to the next person or group if there is no confirmation <br />Contact filtering based on custom criteria <br />Map -based drawing and selection tools and imported shape files (e.g. Google Maps, Bing Maps, ESRI) <br />Automatic address geo- coding for contacts <br />Organization specific customizable caller ID, greetings, and broadcast settings <br />SMPP based SMS text messaging <br />Multi- language Text to Speech Engine and Custom Voice Recording <br />Real -time reporting for improved situational awareness and easier after action analysis <br />5 Live Operator Message Initiations per year <br />Interactive Dashboard for Organizational Activity Summary <br />Unlimited Notification Templates <br />Self- service Single Contact Record Adjustments <br />Self- service Contact Import via CSV Upload <br />Bulk Contact Management Automation via Secure FTP <br />Set -up, Implementation & Support <br />Up to 10 total hours of a dedicated Implementation Specialist during a Standard Implementation <br />Self Service Administrative Set -up, Configuration and Default Preferences <br />Initial Member Data Upload and Test Broadcast Support <br />Unlimited Access to Everbridge University classes <br />24x7 Customer Support (phone, web, email) <br />Global Support/Operations Centers for Redundant Live Support <br />Dedicated Account Manager <br />For a full product description, along with best practices and product details please see the Everbridge User Guide and <br />Everbridge University. <br />