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DocuSign Envelope ID:7298C647-357F-4210-9C30-5CBOE645E4A1 <br /> 19 <br /> Attachment A <br /> Spectrum Business TV and Enterprise TV Service <br /> (collectively, "TV Service") <br /> Spectrum Business TV Service: Spectrum Business TV Service includes television programming services, including the package of <br /> channels and music programming as designated in a Service Order. Customer must notify Spectrum if Customer's use of the Service <br /> will be for private or public viewing. If specified in the Service Order, Spectrum will provide to private-view Customers premium <br /> programming such as HBO, Showtime, TMC, Cinemax, STARZ, Encore, or Epix, or Customer premise equipment such as DVRs <br /> (collectively, "Premium Services"). <br /> Spectrum Enterprise TV Service: Spectrum Enterprise shall provide the customized multi-channel video programming service <br /> ("Enterprise TV Service")to Customer's Service Location(s)identified in a Service Order. Enterprise TV Service includes Government <br /> TV, Healthcare TV, Hospitality TV,and Education/University TV. Enterprise TV Service includes the channel line-up and those premium <br /> and other pay-per-view, video-on-demand, or any visual content as mutually agreed upon in the Service Order. If specified in the <br /> Service Order, Spectrum will provide Premium Services to Customer. <br /> 1. Music Programming_ Customer is responsible for and must secure any music rights and/or pay applicable fees required by the <br /> American Society of Composers, Authors&Publishers, Broadcast Music, Inc.,and SESAC, Inc. or their respective successors, and <br /> any other entity, person or governmental authority from which a license is necessary or appropriate relating to Customer's <br /> transmission, retransmission, communication, distribution, performance or other use of the Services. Customer shall not, and shall <br /> not authorize or permit any other person to, do any of the following unless Customer has obtained a then-current music license <br /> permitting such activity: (i) charge a cover charge or admission fee to any Service Location(s) at the time the TV Service is being <br /> displayed or are to be displayed; or (ii) permit dancing, skating or other similar forms of entertainment or physical activity in <br /> conjunction with the performance of the TV Service. <br /> 2. Spectrum Equipment. Spectrum owns and shall at all times have the exclusive right to access, control, maintain, upgrade, use and <br /> operate its TV Service, Network,and Spectrum Equipment,except for(i)any video display terminals("Connections")or inside wiring <br /> owned and maintained by Customer or a third party, and (ii) any conduit, risers, raceways or other spaces where the Network or <br /> Spectrum Equipment is located that are owned by Customer or a third party, in which case (as between Customer and Spectrum) <br /> Customer shall own such items and Customer hereby grants to Spectrum the non-exclusive right to access and use such space <br /> during the Order Term as provided in the Service Agreement. The inside wiring and Connections shall be provided and installed by <br /> Customer, at its sole expense, in consultation with Spectrum and any specifications provided by Spectrum to Customer in writing. <br /> Spectrum shall not be responsible for an outage that may be due to a fault or failure with respect to any inside wiring, Connections <br /> or any systems, equipment or facilities of Customer or any third party, including but not limited to, instances where such outage is <br /> due to the Customer's failure to promptly provide Spectrum with access to the Service Location to inspect, monitor, repair, and/or <br /> replace the TV Service or Spectrum Equipment. If changes in technology require the use of specialized equipment to continue to <br /> receive Spectrum Business TV Service, Spectrum shall provide such Spectrum Equipment, and Customer shall pay for such <br /> Spectrum Equipment at the same rate charged by Spectrum to commercial customers in the same service area as the Service <br /> Location. <br /> 3. Provision of Service. Spectrum may, in its discretion, preempt, rearrange, delete, add, discontinue, modify or otherwise change any <br /> or all of the advertised programming comprising, packaging of, channel line-ups applicable to, and/or distribution of its TV Service. <br /> Spectrum may make certain TV Service available via mobile applications or third party hardware to Customer and its End Users, <br /> which may be subject to additional terms and conditions. <br /> 4. Restrictions. Customer shall take all necessary precautions to ensure that the TV Service is received only by authorized parties,and <br /> that no part of the TV Service is received at any other location, including but not limited to locations where an admission fee, cover <br /> charge, minimum or like sum is charged. Customer shall not and shall not authorize or permit any other person to (i)copy, record, <br /> dub,duplicate, alter, make or manufacture any recordings or other reproductions of the TV Service(or any part thereof); (ii)transmit <br /> the TV Service by any television or radio broadcast or by any other means or use the TV Service outside the Service Location; (iii) <br /> move the TV Service to another location after installation; or (iv) insert any commercial announcements into the TV Service or <br /> interrupt any performance of the TV Service for the making of any commercial announcements. Customer acknowledges that such <br /> duplication, reproduction or transmission may subject Customer to criminal penalties and/or civil liability and damages under <br /> applicable copyright and/or trademark laws. TV Service is available for use at commercial establishments and other non-residential <br /> buildings (such as a bar, restaurant, hospital, or commercial building). In commercial establishments with public viewing, only the <br /> TV Service lineup(s) that is approved for public viewing may be used. Customer may not order or request pay-per-view (PPV) <br /> programming for receipt,exhibition or taping in a commercial establishment;or exhibit nor assist in the exhibition of PPV programming <br /> in a commercial establishment unless explicitly authorized to do so by agreement with an authorized program provider and subject <br /> to Spectrum's prior written consent. <br /> Spectrum Enterprise v.180530 CONFIDENTIAL Page 12 of 26 <br /> ©2016-18 Charter Communications.All Rights Reserved. <br />