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ORANGE COUNTY <br />BOARD OF COMMISSIONERS <br />ACTION AGENDA ITEM ABSTRACT <br />Meeting Date: May 17, 2005 <br />Action Agenda <br />Item No. ~ - p <br />SUBJECT RFP Award: Needs Assessment for Replacement of Land Services Software <br />DEPARTMENT: Purchasing, Information PUBLIC HEARING: (Y/N) No <br />Systems, Land Records, <br />Planning, Tax Assessor, <br />Revenue Collector, Register of <br />Deeds <br />ATTACHMENT(S): <br />Staff Evaluation <br />INFORMATION CONTACT: <br />Pam .!ones, 245-2652 <br />Todd Jones, 245-228.5 <br />Roscoe Reeve, 245-2501 <br />Craig Benedict, 245-2592 <br />Jo Roberson, 245-2727 <br />Joyce Pearson, 245-2676 <br />John Smith, 245-2101 <br />TELEPHONE NUMBERS: <br />Hillsborough 732-8181 <br />Chapel Hill 968-4501 <br />Durham 688-7331 <br />Mebane 336-227-2031 <br />PURPOSE: To consider awarding a contract to Carolina Consulting Group of Matthews, North <br />Carolina, tc provide a needs assessment for possible replacement of the current legacy land <br />records/tax assessor/revenue collector/register of deeds software application. <br />BACKGROUND: The Land Services Management Team (LSMT) was formed in Fall 2002 <br />and includes department heads and representatives of the Land Records/GIS, Tax Assessor, <br />Revenue, Planning, Register of Deeds, Environmental Health, and Information Technologies <br />departments, with input from the Assistant County Manager. <br />Over the past two years, it has become clear to the members of the LSMT that the current <br />legacy computer application that supports the needs of the constituent members on the County <br />"mainframe" is in need of detailed review, and perhaps replacement. While the current <br />application has historically served the needs of the County well, the impending retirement of a <br />key stakeholder, the antiquated underlying technologies, and lack of a qualified backup for the <br />single IT support analyst means that the County may not be able to consistently sustain <br />citizens' needs for Land Records information under the current structure. The technologies of <br />