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<br /> <br />Are there resident issues or topics that need follow-up or review at a later <br />time or during the next visit? <br />Call bell response time. <br />Staffing information <br /> <br />No Discuss items from “Areas of Concern” Section <br />as well as any changes observed during the visit. <br /> <br />In our conversation with the Executive Director, <br />we discussed the items shown above. <br />Additionally we talked about: (1) a general <br />shortage of CNAs. They had a fair amount of <br />turnover in the spring, but staffing has been more <br />stable since then. (2) their current director of <br />nursing has been with them for a number of <br />months. The Administrator believes that she is <br />the best DON that they have ever had. They also <br />have a new medical director, Joel Blass, MD, <br />who the Administrator also likes very much. He <br />is in the facility about once a week and his NP is <br />in the facility 4 days/week, (3) the residents’ <br />rooms were just decorated and looked very <br />festive, (4) some staff members go above and <br />beyond; for example, bringing in baked goods for <br />residents; (5) one resident noted how difficult it <br />was for four people to share one bathroom and it <br />meant some had to get up early or wait a long <br />time for a shower at night; and (6) the staffing <br />information was available, but not for the day of <br />our visit. <br /> <br /> <br /> <br /> <br /> <br />This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. <br />Top Copy is for the Regional Ombudsman’s Record. Bottom Copy is for the CAC’s Records.