Brookshire 2018-12-05 - Laserfiche WebLink

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11. Did residents feel their living areas were too noisy? No 12. Does the facility accommodate smokers? Where? Outside only Inside only Both Inside/Outside No 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? No* 14. Some residents stated that response to call bells was quick. One resident did complain about slow response, especially at night. We observed one staff member who was curt with a resident when responding to a call bell. This was discussed with the Administrator. Resident Services Yes/No/NA Comments/Other Observations 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 15. During our visit, one resident was doing a puzzle and others were watching a large screen tv in the activity room. The activities director was ill, but the assistant was in and out of the room, she had done a morning activity and was going to do an afternoon activity as well. 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? Yes Yes 17. Are residents asked their preferences about meal/snack choices? Are they given a choice about where they prefer to dine? Yes Yes 17. One resident liked the alternative food choices. The Administrator told us that they begun an “always available” menu which includes soups and sandwiches. 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other civic, volunteer or religious groups? Yes 20. Does the facility have a Resident’s Council? Family Council? Yes No Areas of Concern Yes/No/NA Exit Summary