Orange County NC Website
DocuSign Envelope ID:5FF56C04-3BB8-4567-932F-25B632A40E72 <br /> translation. Upon consultation with Provider, County staff may choose to modify <br /> the English version before resubmitting for a direct translation. Document <br /> consultation may be charged as part of the translation service, but must be agreed <br /> upon in advance. <br /> 3. All translations should match the original version in terns of content and format. <br /> 4. The Provider will submit an electronic version of the translation. Documents must <br /> be formatted using an MS Word software program and/or submitted as a PDF so that <br /> County staff can open and read the document. <br /> 3. County's responsibilities. County will compensate Provider as provided in subsection 4 for <br /> interpretation and translation services at the rate prescribed. Per hour reimbursement will begin <br /> at the time the Provider meets with County staff for the appointment and ends at the tirne the <br /> staff and interpreter contact is completed. There will be a minimum of one (1) hour of service <br /> for an appointment. County will reimbursc the Provider for one (1) hours of interpretation <br /> service in the event of a same day cancelled appointment. That includes appointments for clients <br /> who do not show up for an appointment,and for those who cancel an appointment with less than <br /> 24 hour notice. <br /> 4. Payment for Services; The County agrees to pay at the rates specified for Services satisfactorily <br /> performed in accord with this Agreement. <br /> a. Compensation. Compensation for Basic Services shall include all compensation due the <br /> Provider from the County for all Services provided under this Agreement as specified <br /> below. <br /> i) Basic Services. The amount to be paid by the County shall not exceed hive <br /> Thousand Dollars ($5,000), to be paid at a rate of$40/lrour for Interpretation Services <br /> and $0.12/word for Translation Services. Payment shall be made within thirty(30) days of <br /> an invoice properly submitted to County. Should Provider fail to perform its duties under the <br /> terms of this Agreement, County may, without fault or penalty, withhold any payment <br /> associated with the work to be performed until such time as said work is completed. <br /> ii) The Provider shall complete and submit the County Invoice for Payment of Translation or <br /> Interpretation Services form to County staff at the time the service is rendcred. County staff <br /> will verify the information, sign and forward the form for payment of services. Any <br /> additional charges not specificd herein, must be mutually agreed to in advance by County <br /> and Provider and documented in writing with a letter signed by authorized representatives <br /> for County and Provider and, subject to budgeted funds. <br /> b. For interpretation services only: <br /> i) The Provider will record the start and finish time worked to the minute. After the first hour <br /> of service,payment will be calculated and paid per minute. <br /> ii) The Provider shall submit one invoice per client, unless there is a block of appointments <br /> without interruption. Without interruption means that there were no cancelled appointments <br /> and no lunch hour included. This is appropriate for a group of clients who are served for the <br /> same type of appointment, at the same location. For question, contact the departmental <br /> contact. <br /> Revised 06/16 <br />