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Q110514 Orange County Whitted Building 2nd Floor-Add Card Readers ProNet Systems, Inc.2 <br />Warranty <br />All products are covered for one year, parts and labor, from date of hand over. An extended maintenance <br />program is available. This includes parts and labor on all products for the second year after date of hand over. <br />Service Rates <br />Out of warranty call out is charged at $80.00 per hour and $100.00 per hour out of hours (regular business <br />hours are 8.00 am to 5.00 pm, Monday to Friday). Response time is same day if service call is requested <br />before 10.00 am or if the system is down due to failure. <br />All product is covered for one year, parts and labor, from date of hand over.A Service Contract for an <br />extended maintenance program is offered if required.This includes parts and laboron all products for the <br />second year after date of hand over. <br />Service Contract <br />A maintenance program is offered below. <br />Full Maintenance $435.78per year <br />Terms of Payment <br />Unless otherwise arranged, 50% of paymentis due upon receipt of the order, and 50% of payment is due <br />upon project completion. Interest will be charged at a rate of 1.5% per month on accounts 10 days past due. <br />Validity <br />These rates are valid for a period of thirty days from today’s date. <br />We trust that insubmitting this proposal we have addressed all your requirements. Should you require further <br />clarification or additional information, please do not hesitate to contact us. <br />Sincerely, <br />Alan Jelley <br />ProNet Systems, Inc. <br />Accepted: <br />Signed ……………………………………………….For and On Behalf of Orange County <br />…………………………………………………..………………………… Print Name & Title <br />Date…………………………………………………. <br />DocuSign Envelope ID: 56E2AB26-4C7E-48C3-BEDD-A1BEFE5FD898 <br />