Orange County NC Website
Browse       Search
33 <br /> Attachment F <br /> Managed WiFi Service ("Managed WiFi Service") <br /> Managed WiFi Service: If Customer elects to receive Managed WiFi Service, Spectrum will provide a managed WiFi solution with wireless <br /> access points ("WAPs") deployed at the designated Service Location to enable designated users of the Customer's choice to wirelessly <br /> access the Internet as more specifically set forth in a Service Order. Managed WiFi Service, or certain features, may not be available in all <br /> service areas and may change from time to time, in Spectrum's sole discretion. <br /> Customer's use of the Managed WiFi Service is subject to the following additional terms and conditions: <br /> 1. WiFi Equipment. Spectrum will, and Customer grants Spectrum permission to, attach, install, maintain, operate and upgrade WiFi- <br /> related equipment, cables and devices on and within Customer's premises at the Service Location(s) identified in the applicable <br /> Service Order. <br /> 2. Internet Access. Spectrum may provide Managed WiFi Service to locations that use a centralized Internet access configuration <br /> where Spectrum will not be the primary Internet access provider if Customer purchases an Internet access Service for the sole <br /> purpose of providing Spectrum Enterprise out of bandwidth management("OOB"). This COB service would only provide connectivity <br /> to the Managed WiFi Service equipment(switches and controllers). <br /> 3. Connectivity to Local Area Networks. Configuration of the Managed WiFi Service will be as agreed in the WiFi questionnaire <br /> completed by the Parties. Managed WiFi Service may provide a separate SSID for employee Internet access if specified on the <br /> WiFi questionnaire. A second WLAN will be created on the wireless network with its own VLAN assigned. The aggregation switch <br /> will be configured to hand off an Ethernet Service port to Customer. In this scenario, network functions (DHCP and NAT, for <br /> example) may be handled by Customer's LAN. Customer will need to train and engage Customer's staff for all ongoing support <br /> issues. The Managed WiFi Service does not include support for connectivity to any device (printers, laptops, computers, routers, <br /> etc.). <br /> 4. Security Limitations. This Service does not include features such as: locked down access for the WAPs, single user name and <br /> logins for each WAP, logging, content filtering or intrusion detection systems. All Spectrum-authorized personnel and vendors will <br /> have access to log into the WAP devices on site. Spectrum is not responsible for security breaches that occur related to any SSIDs. <br /> Spectrum does not monitor the traffic on any SSIDs and Customer has the sole responsibility and obligation to monitor any traffic <br /> transmitted through use of the Managed WiFi Service to protect Customer's and any user data. Spectrum can provide a non- <br /> broadcast SSID if specified on the WiFi questionnaire. <br /> Spectrum Enterprise v.180530 CONFIDENTIAL Page 26 of 26 <br /> ©2016-18 Charter Communications.All Rights Reserved. <br />