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MINUTES-Final <br />ORANGE COUNTY BOARD OF HEALTH <br />August 22, 2018 <br />S:\Managers Working Files\BOH\Agenda & Abstracts\2018 Agenda & Abstracts/ August Page 5 <br />Division <br />Number of <br />Uncollectable <br />Accounts <br />Write-Off <br />Amount <br />Personal Health 98 $1,750.60 <br />Dental Health 76 $1,843.21 <br />Environmental <br />Health 2 $300.00 <br />Total $3,893.81 <br /> <br />We request to administratively move a total of $3,893.81 in uncollectible debt from ‘active’ to <br />‘inactive’ status for the reasons indicted in the table above. <br /> <br />The customer will never be informed that a debt has been written off. If a customer whose <br />account had been determined uncollectible returns to clinic within three years, the delinquent <br />write-off amount will be reactivated and the billing process resumed. Likewise, if a customer <br />requests a non-required service from Environmental Health, the delinquent write -off amount will <br />be reactivated and the billing process resumed. <br /> <br />The BOH members had questions that were addressed by Ms. Crawford. <br /> <br />Motion to administratively move a total of $3,893.81 in uncollectable debt from “active” to <br />“inactive” status was made by Mia Burroughs, seconded by Jessica Frega and carried <br />without dissent. <br /> <br />B. BOH Policy Review <br /> <br />Quintana Stewart began by informing the BOH members that she has reviewed the Operating <br />Procedures to ensure that all Accreditation requirements were met. Suggested edits/revisions <br />discussed regarding the Operating Procedures were: <br /> <br />• In section “C. Committees”, the current subcommittees that are in the Strategic Plan <br />need to be listed. <br />• Language needs to reflect diversity and the benefits of including such language into the <br />Board’s Operating Procedures. A draft will be formed and will be voted on at the next <br />BOH meeting. <br /> <br /> <br />VII. Reports and Discussion with Possible Action <br /> <br />A. Health Director Report <br /> <br />In addition to her report, some of the highlights Ms. Stewart gave are below: <br /> <br />• There are multiple strategic plans in process. The Racial Equity Commission will have <br />staff and community focus groups to assist with their process. The Family Success <br />Alliance had 2 days of strategic planning that discussed the program and its future <br />direction. The Leadership Team is working on individual department plans. <br />• Fulfilling a request by the Board, Ms. Stewart was accepted into the Municipal and <br />County Administration Program at UNC SOG. She also expressed excitement about