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MINUTES-Final ORANGE COUNTY BOARD OF HEALTH August 22, 2018 S:\Managers Working Files\BOH\Agenda & Abstracts\2018 Agenda & Abstracts/ August Page 4 D. Family Success Alliance Update Coby Jansen Austin provided an update on the Family Success Alliance and its strategic planning process. Below are highlights: • Currently, navigators are still assisting families in zone 4 and 6. They are actively working to recruit their 4th cohort of students and their families into the navigator program. • Recruiting for two more part-time navigators (with benefits) has occurred. The Social Worker Supervisor II position was reposted. Full-time navigators work with 20 families. There are 596 participants and 147 families that the navigators are assisting. • There are still 10 non-profit agencies that are working with the Family Success Alliance. • Parent Council was launched and has been meeting since February. They’re also going to give input on the strategic plan. • An external evaluation will be developed to determine if the families were satisfied with their services. • The strategic planning process has involved 2 full day retreats where discussion regarding the mission, vision, values and primary strategies (family empowerment, systems change and foundational support) occurred. Ms. Austin asked the Board for their feedback. • Goals of the primary strategies are to have parents be change leaders, expansion which may possibly take a year and to start building relationships as it’s harder to engage with other partners not already involved with the Family Success Alliance. An invitation for new partners has been extended. The BOH members had questions that were addressed by Ms. Austin. VI. Action Items (Non-Consent) A. FY 17/18 Delinquent Accounts Per the department’s Delinquent and Uncollectable Accounts policy (15.0), uncollectible accounts must be administratively written off of the general ledger. The purpose of this accounting function is to precisely account for funds which are truly unrecoverable. The last administrative write-offs were performed by the Board of Health in August 2017 (Personal Health, Dental Health, and Environmental Health) for FY 2016-2017. Personal Health, Dental Health, and Environmental Health continue to participate in the NC Debt Set-Off Program, which allows the county to collect debts on delinquent accounts with a balance between $50 and $4,000 through the customer’s tax refund. The Health Department anticipates collecting payments on delinquent accounts being pursued through the NC Debt Set-Off program; therefore, those accounts are not included in this write-off request. Based on the definitions of uncollectible accounts in the department’s policy, the following table represents all uncollectible debt from clients for FY 2017-2018.