Carol Woods 2018-10-29 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Family Care Home X Nursing Home Adult Care Home Combination Home Facility Name/Address: Carol Woods, 750 Weaver Dairy Road, Chapel Hill, NC 27514 Visit Date: 10/29/18 Time spent in facility: 1 hr 10 min Arrival time: 10:00 X am pm Name of person exit interview was held with: Interview was held: X in Person Phone Admin. SIC (Supervisor in Charge) X Other Staff Rep. Debbie Every, Nursing Engagement Coach Committee Members Present: Jackie Podger, Molly Stein, Susie Deter Report Completed by: Susie Deter Number of Residents who received personal visits from committee members: 8 residents & 1 family member Resident Rights Information is clearly visable: X Yes No Ombudsman Contact Info is correct and clearly posted: X Yes No The most recent survey was readily accessible: X Yes No (Required for Nursing Homes Only) Staffing information clearly posted: X Yes No Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes 2. Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 6. Did you observe restraints in use? N/A 7. If so, did you ask staff about the facility’s restraint policies? N/A Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? Yes* 8.* One resident stated that she felt like she was in jail. When queried, she wished that she could eat her meals with others. Even in the pod dining room she eats alone, and would like to interact with others. 9. Did you notice unpleasant odors in commonly used areas? No 10. Did you see items that could cause harm or be hazardous? No * 10. One soiled linen closet door left ajar. 11. Did residents feel their living areas were too noisy? No 12. Does the facility accommodate smokers? Where? X Outside only Inside only Both Inside/Outside Yes 13. Were residents able to reach their call bells with ease? Yes * 13. One resident wished she could have a call bell on her person/around her neck. Discussed with Nursing Engagement Coach who did not know of any regulations preventing this. 14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? Yes Resident Services Yes/No/NA Comments/Other Observations 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? N/A N/A 17. Are residents asked their preferences about meal/snack choices? Are they given a choice about where they prefer to dine? Yes* Yes 17. One resident stated that the food is becoming worse. He said the problem is in the preparation, and it is inedible. He is supposed to gain weight but cannot because he can’t eat the food.