Stratford 2018-08-28 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County Orange 405 Smith Level Rd Chapel Hill NC 27516 Facility Type Family Care Home Adult Care Home Nursing Home Facility Name: The Stratford Census - Current/Licensed Total 75/77 General 44/44 Memory Care 31/33 Census – current/licensed: Visit Date and day of the week August 28, 2018 Tuesday Time spent in facility 1 hours 15 minutes Arrival time 11:30 a.m. Name of person(s) with whom exit interview was held Christian Smith, Administrator_______ Interview was held in person Committee members present: Gloria Brown and Nancy McCormick Number of residents who received personal visits from committee members 8 Report completed by: Nancy McCormick Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: No The most recent survey was readily accessible N/A (Required for NHs only – record date of most recent survey posted) : Staffing information clearly posted? No Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 1. Everyone was dressed neatly. We arrived shortly before lunch so many residents were sitting near the dining room. 5a. Residents in Memory Care were sitting at tables waiting for lunch. We observed one staff member put a resident's plate of foord in front of him without any interaction. This resident had very limited ability to communicate and need mashed food. 5b. Senior or program staff had nametags, but not CNAs, cleaning staff, etc. 2.Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4.Were residents interacting with staff, other residents & visitors? Yes 5.Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a Did staff members wear nametags that are easily read by residents and visitors? No 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? Note: Do not ask about confidential information without consent No Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 8. The main dining room was very hot. Residents said that the airconditioning had been broken for several weeks. 10. In one of the recreation rooms on top of the piano there was a vase of water that had apparently had flowers. If a resident tried to reach or drink this it could have been dangerous. 12. New management changed the rules so that smoking is permitted only on the back porch, not the front. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? Yes 10a. Were unattended med carts locked? N/A 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? Note: By regulation smoking is only permitted outside of the Building Yes 13. Were residents able to reach their call bells with ease? Yes