Crescent Green 2018-10-30 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange County Facility Type: Adult Care Home Family Care Home Nursing Home Facility Name /Address: Crescent Green Census: 80/120 624 Jones Ferry Rd, Carrboro, NC 2751 0 Vi sit Date: 10 / 30 / 2018 Time spent in facility: 1 hr 10 min Arrival time: 5:30 am pm Name of person exi t interview was held with : Kemonty Foushee Interview was held: in Person Phone Admin. SIC (Supervisor in Charge) Other Staff Rep. (Name & Title) Committee Members Present: Michael Zuber, Tiketha Collins Report Completed by: Michael Zuber Number of Residents who received personal visits from committee me mbers: 10 Resident Rights Information is clearly visable: Yes No Ombudsman Contact Info is correct and clearly posted: Yes No The most recent survey was readily acce ssible: Yes No (Required for Nursing Homes O nly) Staffing information clearly posted: Yes No Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes 1. Generally, the residents appeared well taken care of by staff. Most of the residents were pleased with their stay at Crescent Green. One resident was laying on his mattress without any sheets or blankets. He was waiting for clean sheets after his room was sprayed for bedbugs. 4 / 5. Residents were eating dinner at the time of our arrival. Staff were delivering food and assisting those who couldn’t feed themselves. The interactions we witnessed were professional, respectful and personable. 2. Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? No 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interac t with residents who had difficulty communicating or making their needs known verbally? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restr aint policies? N/A Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? No 8. A few residents decorated their room s with personal items and pictures. 10. M ultiple resident prescriptions were left on top of a med cart in the hallway. Anyone could have read or taken the prescriptions. Additionally, we noticed chemicals in the hall, located on a rolling trashc an 9. Did you notice unpleasant odors in commonly used areas? No 10. Did you see items that could cause harm or be hazardous? Yes 11. Did residents feel their living areas were too noisy? No 12. Does the facility accommodate smokers? Where? Outside only Inside only Both Inside/Outside Yes 13. Were residents able to reach their call bells with ease? N/A 14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? N/A N/A Resident Services Yes/No/NA Comments/Other Observations 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 15. Residents complimented the various activities such as painting, bingo, and church in the community hall on Sundays. 16. Residents have the freedom to leave the facility throughout the day. Residents have the option of installing a lock on their closet door to protect and secure personal items. 16. Do residents have the opp ortunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? Yes Yes 17. Are residents asked their preferences about meal /snack choices? Are they given a choice about where they prefer to dine? No Yes 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other c ivic, volunteer or religious groups? Yes 20. Does the facility have a Resident’s Council? Family Council? Yes No