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17. Are residents asked their preferences about meal/snack choices? <br />Are they given a choice about where they prefer to dine? <br />Yes <br />Yes <br />18. Do residents have privacy in making and receiving phone calls? Yes <br />19. Is there evidence of community involvement from other civic, <br />volunteer or religious groups? <br /> <br />20. Does the facility have a Resident’s Council? <br />Family Council? <br />Yes <br />Yes <br /> Areas of Concern Yes/No/NA Exit Summary <br />Are there resident issues or topics that need follow-up or review at a later <br />time or during the next visit? <br /> <br />Call Bells <br />No Discuss items from “Areas of Concern” Section as <br />well as any changes observed during the visit <br /> <br />We discussed everything mentioned above. <br />Arleen was amenable to our suggestions to <br />improve the resident experience. She was <br />surprised to learn no one responded to the call <br />bell. <br /> <br />This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. <br />Top Copy is for the Regional Ombudsman’s Record. Bottom Copy is for the CAC’s Records.