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20. Does the facility have a Resident’s Council? <br />Family Council? <br /> <br />NA <br /> <br /> Areas of Concern Yes/No/NA Exit Summary <br />Are there resident issues or topics that need follow-up or review at a later <br />time or during the next visit? <br /> <br /> Discuss items from “Areas of Concern” Section as <br />well as any changes observed during the visit <br />1. The facility continues to provide what appears <br />on our visits as excellent care to a resident <br />population that requires significant assistance. <br />2. The facility is working to improve facility <br />maintenance toward a preventive maintenance <br />schedule. Toward that end, the facility is <br />establishing regular bug spraying to prevent <br />problems instead of addressing them when <br />needed. This is NOT an issue of bed bugs. <br />3. Facility staff are actively increasing the level of <br />community engagement and volunteer lead <br />activities and were able to describe several <br />examples to us. <br />This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. <br />Top Copy is for the Regional Ombudsman’s Record. Bottom Copy is for the CAC’s Records.