Adorable Senior Living 2018-10-29

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Census: 13/17 (licensed) Facility Type: Family Care Home Nursing Home X Adult Care Home Facility Name/Address: Adorable Senior Care 410 West Queen Street Hillsborough, NC 27278 Visit Date: 10 /29/ 2018 Time spent in facility: 1hr 0 min Arrival time: am 2:00 pm Name of person exit interview was held with: Marie Martin Interview was held: X in Person Phone Admin. XSIC (Supervisor in Charge) Other Staff Rep. (Name & Title) Committee Members Present: Gloria Brown, Will Lang Report Completed by: Will Lang Number of Residents who received personal visits from committee members: 7 Resident Rights Information is clearly visable: XYes No Ombudsman Contact Info is correct and clearly posted: XYes No The most recent survey was readily accessible: Yes No (Required for Nursing Homes Only) Staffing information clearly posted: Yes No XNA Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes 1. Upon our arrival all residents were congregated in the communal area and were dressed, clean and interacting with staff and each other. 2. Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Yes 2. Residents indicate that staff are very helpful and resident appearance supports such help. 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 3. Staff were actively engaged with residents while they were in the communal area. 4. Were residents interacting with staff, other residents & visitors? Yes 4.One family member was visiting a resident and discussing care with staff. 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 6. Most residents have some difficulty communicating. Staff appear well prepared in supporting these residents. 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? No Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? Yes 9. Did you notice unpleasant odors in commonly used areas? No 10. Did you see items that could cause harm or be hazardous? 11. Did residents feel their living areas were too noisy? No 11. A new “quiet room” is being created to allow residents to be away from any unwanted noise. 12. Does the facility accommodate smokers? Where? Outside only Inside only Both Inside/Outside NA 12. We did not observe residents smoking anywhere on the premises. 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? NA 14. No residents used call bells during our visit. Resident Services Yes/No/NA Comments/Other Observations 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 15. Staff are working to increase the activities available to residents. Staff uses resident participation in activities to determine their preferences. 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? Yes 17. Are residents asked their preferences about meal/snack choices? Are they given a choice about where they prefer to dine? Yes 17. Most residents eat in the main dining area as some need staff assistance with eating. Residents have the option of their meals being served in their room. Individual resident dietary needs are incorporated into all meals. 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other civic, volunteer or religious groups? Yes 19. Staff are working to increase community involvement.