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Subscription Services Agreement v.10.18.18 <br />7 <br />can provide any assurance of individual privacy in connection with the Solution. Further, Customer is <br />solely responsible for determining whether and how to use data gathered from social media sources for <br />the purpose of criminal investigations or prosecution as CC Vault does not utilize social media. Customer <br />will hold Motorola harmless from any and all liability, expense, judgment, suit, or cause of action, which <br />may accrue against Motorola for causes of action for damages related to tracking, location based <br />services, breach of privacy, and the use or misuse of PII provided that Motorola gives Customer prompt, <br />written notice of any such claim or suit. Motorola shall cooperate with Customer in its defense or <br />settlement of such claim or suit. <br /> <br />10.3 Social Media. If Customer purchases Subscription Services that utilize social media, Customer <br />acknowledges and agrees that such Subscription Services are not designed to ensure individual privacy. <br />In such case, Customer will inform Users that the Solution and Subscription Services may enable visibility <br />to PII, as well as physical location of individuals. Further, if the Solution or Subscription Services are <br />available to the general public pursuant to this Agreement, Customer will provide the appropriate privacy <br />notification. Neither Motorola nor Customer can provide any assurance of individual privacy in connection <br />with the Solution or Subscription Services utilizing social media. Further, Customer is solely responsible <br />for determining whether and how to use data gathered from social media sources for the purpose of <br />criminal investigations or prosecution. Customer will hold Motorola harmless from any and all liability, <br />expense, judgment, suit, or cause of action, which may accrue against Motorola for causes of action for <br />damages related to tracking, location based services, breach of privacy, and the use or misuse of PII <br />provided that Motorola gives Customer prompt, written notice of any such claim or suit. Motorola shall <br />cooperate with Customer in its defense or settlement of such claim or suit. <br /> <br />10.4 Misuse. Motorola reserves the right to discontinue service at any time without notice to Users <br />that misuse the Service, jeopardize the Licensed Product or public safety in any way. <br /> <br />11. LIMITATION OF LIABILITY <br /> <br />11.1 Liability Limit. Except for personal injury or death, Motorola's total liability, whether for breach of <br />contract, warranty, negligence, strict liability in tort, or otherwise, will be limited to the direct damages <br />recoverable under law, but not to exceed the price of twelve (12) months of Subscription Services <br />provided under this Agreement. ALTHOUGH THE PARTIES ACKNOWLEDGE THE POSSIBILITY OF <br />SUCH LOSSES OR DAMAGES, THEY AGREE THAT MOTOROLA WILL NOT BE LIABLE FOR ANY <br />COMMERCIAL LOSS; INCONVENIENCE; LOSS OF USE, TIME, DATA, GOODWILL, REVENUES, <br />PROFITS OR SAVINGS; OR OTHER SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL <br />DAMAGES IN ANY WAY RELATED TO OR ARISING FROM THIS AGREEMENT OR THE <br />PERFORMANCE OF THE SUBSCRIPTION SERVICES BY MOTOROLA. This limitation of liability <br />provision survives the expiration or termination of this Agreement and applies notwithstanding any <br />contrary provision. No action for contract breach or otherwise relating to the transactions contemplated <br />by this Agreement may be brought more than one (1) year after the accrual of the cause of action, except <br />for money due upon an open account. <br /> <br />11.2 Additional Disclaimers. MOTOROLA DISCLAIMS ANY AND ALL LIABILITY FOR ANY AND <br />ALL LOSS OR COSTS OF ANY KIND ASSOCIATED WITH 1) THE INTERRUPTION, INTERFERENCE <br />OR FAILURE OF CONNECTIVITY, VULNERABILITIES OR SECURITY EVENTS, WHETHER OR NOT <br />THEY ARE DISCOVERED BY MOTOROLA; 2) PERFORMANCE OF CUSTOMER’S EXISTING <br />EQUIPMENT AND SOFTWARE OR ACCURACY OF CUSTOMER DATA; 3) IF ANY PORTION OF THE <br />SOLUTION OR LICENSED PRODUCT RESIDES ON CUSTOMER’S PREMISES, DISRUPTIONS OF <br />AND/OR DAMAGE TO CUSTOMER’S OR A THIRD PARTY’S INFORMATION SYSTEMS, EQUIPMENT, <br />AND THE INFORMATION AND DATA, INCLUDING, BUT NOT LIMITED TO, DENIAL OF ACCESS TO A <br />LEGITIMATE SYSTEM USER, AUTOMATIC SHUTDOWN OF INFORMATION SYSTEMS CAUSED BY <br />INTRUSION DETECTION SOFTWARE OR HARDWARE, OR FAILURE OF THE INFORMATION <br />SYSTEM RESULTING FROM THE PROVISION OR DELIVERY OF THE SERVICE; 4) AVAILABILITY <br />OR ACCURACY OF SOLUTION DATA; 5) INTERPRETATION, USE OR MISUSE IN ANY WAY OF <br />SOLUTION DATA; 6) IMPLEMENTATION OF RECOMMENDATIONS PROVIDED IN CONNECTION <br />WITH THE SUBSCRIPTION SERVICES; 7) TRACKING, AND LOCATION BASED SERVICES, BREACH <br />33