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EXHIBIT H-1: APPEAL PROCESS <br /> <br />Community Home Trust Policy Regarding the Resolution of Disagreement about Applicant <br />Eligibility Process by which an Applicant may request a Board Review <br /> <br />Community Home Trust provides a review process for any applicant who disagrees with a <br />decision made by senior staff regarding the applicant’s eligibility to purchase. This review is <br />limited to decisions regarding: <br /> <br />- Live/work eligibility requirements <br />- Meeting qualification for first time homebuyer status <br />- Income eligibility requirements <br />- Compelling or Special Circumstances <br />- Asset limits <br /> <br />The applicant should make the request directly to the Board President or by asking the Executive <br />Director to convey the request. This request should be made in writing and will include a brief <br />written summary that explains why the applicant disagrees with the staff decision or is requesting <br />a waiver. The Home Trust staff will also provide a brief summary of its decision and the reasons <br />for making the decision. <br />The Board President will, in a timely manner, convene a committee of at least 3 Board Members <br />to review the decision. The Executive Director may not serve on this Committee. The <br />Committee will first review the written summaries from the applicant and from the staff. The <br />Committee may, at its sole discretion, proceed with one of the following options: <br /> <br />Render a decision based upon the written information supplied by both parties, <br />Schedule a meeting with both parties to gather further information. <br /> <br />If a meeting is scheduled, then it will include the committee members, a member of the Home <br />Trust staff who is knowledgeable about the original decision, and the applicant. The Committee <br />will ask those questions it deems necessary to make an informed decision. <br /> <br />The Committee will render a decision within 10 business days of the review, or request <br />additional information. Once all information is received, the committee will provide a written <br />response to the applicant and the staff. Any decision made by the Committee is final and not <br />subject to further review. <br /> <br />Approved by the Community Home Trust Board: January 11, 2011 <br /> <br /> <br /> <br />DocuSign Envelope ID: 1C608BEC-B713-4BE4-9E53-CD92D598627F