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DocuSign Envelope ID:7CF26EB6-C8A1-4FA5-BB42-042EFBC099BD <br /> Granicus Products and Services other than in accordance with this Agreement.This section 9.1 <br /> sets forth Customer's sole and exclusive remedy,and Granicus'entire liability,for any Claim that <br /> the Granicus Products and Services or any other materials provided by Granicus violate or <br /> infringe upon the rights of any third party. <br /> 9.2. Indemnification by Customer. Customer shall defend, indemnify, and hold Granicus harmless <br /> from and against any Claims,and shall pay all Losses,to the extent arising out of or related to(a) <br /> Customer's (or that of anyone authorized by Customer or using logins or passwords assigned to <br /> Customer)use or modification of any Granicus Products and Services;(b)any Customer content; <br /> or(c)Customer's violation of applicable law. <br /> 9.3. Defense.With regard to any Claim subject to indemnification pursuant to this Section 9:(a)the <br /> Party seeking indemnification shall promptly notify the indemnifying Party upon becoming aware <br /> of the Claim; (b)the indemnifying Party shall promptly assume sole defense and control of such <br /> Claim upon becoming aware thereof;and (c)the indemnified Party shall reasonably cooperate <br /> with the indemnifying Party regarding such Claim. Nevertheless, the indemnified Party may <br /> reasonably participate in such defense, at its expense, with counsel of its choice, but shall not <br /> settle any such Claim without the indemnifying Party's prior written consent.The indemnifying <br /> Party shall not settle or compromise any Claim in any manner that imposes any obligations upon <br /> the indemnified Party without the prior written consent of the indemnified Party. <br /> 10. General <br /> 10.1. Relationship of the Parties. Granicus and Customer acknowledge that they operate <br /> independent of each other.Nothing in this Agreement shall be deemed or construed to create a <br /> joint venture, partnership,agency,or employee/employer relationship between the Parties for <br /> any purpose, including, but not limited to,taxes or employee benefits. Each Party will be solely <br /> responsible for the payment of all taxes and insurance for its employees and business operations. <br /> 10.2. Subcontractors.Granicus agrees that it shall be responsible for all acts and omissions of <br /> its subcontractors to the same extent Granicus would be responsible if committed directly by <br /> Granicus. <br /> 10.3. Headings. The various section headings of this Agreement are inserted only for <br /> convenience of reference and are not intended, nor shall they be construed to modify,define, <br /> limit,or expand the intent of the Parties. <br /> 10.4. Amendments. This Agreement may not be amended or modified except by a written <br /> instrument signed by authorized representatives of both Parties.Notwithstanding the foregoing, <br /> Granicus retains the right to revise the policies referenced herein at any time, so long as the <br /> revisions are reasonable and consistent with industry practices, legal requirements, and the <br /> requirements of any third-party suppliers. <br /> 10.5. Severability. To the extent permitted by applicable law, the Parties hereby waive any <br /> provision of law that would render any clause of this Agreement invalid or otherwise <br /> unenforceable in any respect.In the event that a provision of this Agreement is held to be invalid <br /> or otherwise unenforceable,such provision will be interpreted to fulfill its intended purpose to <br /> the maximum extent permitted by applicable law, and the remaining provisions of this <br /> Agreement will continue in full force and effect. <br /> 10.6. Assignment.Neither Party may assign,delegate,or otherwise transfer this Agreement or <br /> any of its rights or obligations hereunder,either voluntarily or by operation of law,without the <br /> prior written consent of the other Party (such consent not to be unreasonably withheld); <br /> provided, however, that either Party may assign this Agreement without the other Party's <br /> consent in the event of any successor or assign that has acquired all, or substantially all,of the <br /> 7 <br />