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Chapel Hill Convention & Visitors Bureau —iDSS CYCLONE —​ PAGE 4 of 11 <br />PREPARED BY: Mark Lynch-CBDO <br />A.Activation Fee <br />a.Fee Description. This is a one-time only, non refundable activation fee for the <br />right to use iDSS Cyclone, licenses for staff members, configuring iDSS Cyclone <br />in preparation for Client use, securing database access and information storage. <br />b.Payment Terms. iDSS Global LLC requires a down payment of half the activation <br />fee upon the execution of this agreement and will invoice the remaining balance <br />after the GO LIVE date. iDSS Global LLC will not perform any work to configure, <br />enable or otherwise activate iDSS Cyclone until it has received the down <br />payment. <br />c.Data Migration. iDSS Global LLC will migrate data to iDSS Cyclone from other <br />sources, provided that the Client has identified in writing, to the satisfaction of <br />iDSS, the data source or sources to be accessed and the specific data the Client <br />wishes to migrate to iDSS Cyclone and iDSS Global LLC has determined if <br />migration of the data is feasible. <br />d.Onsite Training. At the Client’s request, iDSS Global LLC will provide training to <br />the Client’s staff at the Client’s business location, covering the features, use and <br />other information regarding iDSS Cyclone. For onsite training the client will be <br />billed the cost of travel (“Travel Expenses”). Limitation on Training - Each <br />training session is limited to 10 staff members per trainer. <br />e.Travel Expenses. The Client agrees to pay all documented travel expenses per <br />the Master Service Agreement, Section 2.1. <br />B.AnnualSubscriptionFee <br />a.iDSS Cyclone Subscription. Through payment of this fee, the Client has the right <br />to continued use of iDSS Cyclone and features defined in the scope of services <br />during Contract term period. This fee includes regular upgrades and client <br />support. The Subscription fee is locked in for the Initial Term period with the <br />exception of adding/removing users or adding/removing optionalfeatures. iDSS <br />Global LLC shall send an invoice for Annual Subscription Fee along with Optional <br />Features and Services for the first year following the GO LIVE date. Subsequent <br />Annual Subscription Fees will be billed in advance of the Go Live anniversary for <br />each year. <br />30 South 15th Street Suite 800 Philadelphia, PA 19102 • Office: ​800-274-8774 • ​Fax: ​800-274-8775 <br />DocuSign Envelope ID: 842FD480-B3A9-49E9-B3F5-8348D6ACB504