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DocuSign Envelope ID:AEB24751-E250-4139-9D81-9DB4B373BBF5 <br /> MOU PSAP Agreement <br /> This agreement made this 7th day of December, 2016 by and between Orange <br /> County Communications, the "PSAP" and "Backup PSAP, and Alamance County <br /> Communications, the "Interim Backup PSAP", and collectively known as the <br /> "parties". <br /> WHEREAS, the installation of the Enhanced 9-1-1 telephone system will <br /> provide one common number to call to receive public safety assistance and is <br /> intended to assure the caller that his/her request for assistance will be <br /> answered and that the appropriate emergency response agency will be <br /> notified as a result of dialing 9-1-1; and <br /> WHEREAS, the parties desire to formalize an arrangement whereby 9-1-1 <br /> calls are properly routed; and <br /> WHEREAS, it is understood that in the event that 9-1-1 calls are unable to be <br /> answered by the PSAP, all calls will be temporarily routed to the Interim <br /> Backup PSAP until the PSAP has the Backup PSAP staffed; <br /> NOW THEREFORE, the parties agree as follows: <br /> ARTICLE I. General Purpose <br /> It is the purpose of this Agreement to establish certain procedures for <br /> handling 9-1-1 calls between the PSAP and the Interim Backup PSAP in the <br /> event that the PSAP is unable to receive or transfer its 9-1-1 calls. <br /> ARTICLE II. Definitions (N.C. Gen. Stat. § 143B-1417) <br /> A. Public safety answering point (PSAP). -- The public safety agency that <br /> receives an incoming 911 call and dispatches appropriate public safety <br /> agencies to respond to the call. <br /> B. Primary PSAP. -- The first point of reception of a 911 call by a public <br /> safety answering point. <br />