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DocuSign Envelope ID:CAABEAFA-9919-4207-B5CD-58E618EA747E <br /> Vera Hollen,M.A. NASMHPD Research Institute,Inc. <br /> Senior Director of Research and Consulting <br /> Experience Summary <br /> Over 20 years of experience working with mental health systems in multi-site projects,policy analysis,strategic <br /> planning,program evaluation,and quality improvement activities. Director of NRI's Mental Health—Criminal <br /> Justice Research Center. Plans and conducts analyses on the Behavioral Healthcare Performance Measurement <br /> System and other specialized databases to produce technical papers and published reports. Skills include project <br /> management,data analysis,performance measurement,and staff training. <br /> Education <br /> • M.A.,Health Behavior Research,George Mason University, 1996 <br /> • B.S.,Psychology and French Literature,University of Mary Washington, 1990 <br /> Recent Experience <br /> Behavioral Health System Gap&Needs Analysis <br /> • Assessed community-based service capacity,existing mix of available services,and identification of service gaps <br /> for Colorado Office of Behavioral Health utilizing both qualitative and quantitative methods. Provided national <br /> and regional contexts of the findings to strengthen budget and policy decisions <br /> • Identified innovative approaches to maximize alternative payer sources such as Medicaid and private health <br /> insurance <br /> • Identified opportunities for expanded use of new evidence-based practices for tele-healthcare and summarized <br /> the potential impact of implementing these new practices <br /> Program Planning&Evaluation <br /> • Designed outcome measures at the client and program level to assess program effectiveness for children's <br /> residential facilities and inpatient psychiatric facilities <br /> • Designed qualitative and quantitative program evaluation methodology for new project charters in Illinois 7 state <br /> hospitals <br /> • Conducts on and off--site technical assistance for state psychiatric hospitals on data reporting for hospital <br /> accreditation and quality improvement activities <br /> • Conducts site visits and medical record reviews to ensure data integrity <br /> Data Collection,Analysis&Dissemination <br /> • Design standardized performance measures for use in public behavioral healthcare agencies <br /> • Authored standardized implementation guides&data dictionaries for use across 200+psychiatric settings for the <br /> Behavioral Healthcare Performance Measurement System <br /> • Lead technical workgroup consisting of 20 experts in the development of tools&processes for data gathering, <br /> analysis,interpretation&dissemination <br /> • Conduct specialized analyses on longitudinal database consisting of over 1 million patient records to uncover <br /> trends <br /> • Create organizational data flow maps and analysis of data integrity for behavioral health programs <br /> • Conduct large(150 attendees)and small group training sessions on data interpretation&utilization for quality <br /> improvement of programs via live trainings&web-based e-learning for state-level behavioral health directors, <br /> program planners,administrators, clinicians and consumers <br /> • Authored and secured federal grants to fund research dissemination activities <br /> Grant Applications(Authored) <br /> • Agency for Healthcare Research and Quality Research Dissemination Grant,2012 not funded <br /> • SAMHSA Conference Grants,multiple grants 1993-2007 funded <br /> • NIMH Public-Academic Liaison Post-doctoral Fellowship Program, <br /> multiple grants 1995-2002 funded <br /> • Janssen Pharmaceuticals Conference Grants,multiple grants 1997-2003 funded <br /> Page 23 <br /> NRI • 3141 Fairview Park Drive • Suite 650 • Falls Church, VA • 22042 • 703-738-8160 • www.nri-inc.org <br />