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DocuSign Envelope ID:A8E51 BF8-6EBC-4632-A21 F-FE02EF5B133D <br /> 16. Scoring for Proposals <br /> Proposals that are deemed complete will be reviewed and ranked by the following criteria: <br /> Scoring Criteria Max <br /> Factor Points <br /> Ability to A. Includes a realistic and expeditious project 15 <br /> complete the implementation timeline <br /> project B. Describes specific design and implementation <br /> methods and activities to be carried out as part of <br /> this project <br /> C. Ability to obtain financing <br /> Capacity to A. Depth of past/current experience 15 <br /> complete the B. Staff capacity and experience, relevant job <br /> project descriptions <br /> C. Financial documents are in good standing <br /> Collaboration A. Quality partnerships that may increase the success 10 <br /> or impact of this project <br /> B. Experience or willingness to partner with the county <br /> to educate Orange County residents as well as the <br /> public at large. <br /> Customer A. Proven quality customer service offerings 20 <br /> Service/ B. Marketing plan and experience to ensure that target <br /> Customer audience will be reached <br /> Offerings C. Monthly cost to subscribers <br /> Long-term A. Includes a well thought-out and realistic explanation 20 <br /> Sustainability of how the provider will continue this project after <br /> the grant money (if applicable) has been spent <br /> B. The solution will provide long-term upgradeability, <br /> business sustainability, and quality of service <br /> Cost A. Includes a well thought-out and realistic quarterly 20 <br /> operating and capital budget <br /> B. Total project costs <br /> C. Grant match required from Orange County <br /> 17 <br />