Crescent Green 2018-09-10 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County: ORANGE 624 Jones Ferry Rd Carrboro, NC Facility Type Family Care Home Adult Care Home Nursing Home Facility Name: Crescent Green Assisted Living Community Census: 78/120 Visit Date and day of the week Monday, September 10, 2018 Time spent in facility 50 minutes Arrival time 3:00PM Name of person(s) with whom exit interview was held: Yolanda Morgan, Co-Administrator Interviews were held in person: Yes Committee members present: Yvonne Mendenhall and Michael Zuber Number of residents who received personal visits from committee members: Approx. 7 Report completed by: Yvonne Mendenhall Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible (Required for NHs only) : N/A Staffing information clearly posted? Yes Resident Profile Yes/No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 1- We were pleasantly surprised by the facility cleanliness and improvements since the last visit. Residents observed and interviewed were neat, tidy and odor free. 2-5. Residents were anxiously waiting for their names to be called, as monthly stipend checks were being distributed in the dining hall. Consequently, they weren’t too interested in interacting. Talking with some residents was difficult due to cognitive and communication challenges. 2. Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? N/A 5a. Did staff members wear nametags that are easily read by residents and visitors? No 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? (note: Do not ask about confidential information without consent) N/A Resident Living Accommodations Yes/No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? No 8. Although it was not described as homelike, residents said their rooms were good and they had what they needed. 9. There were no odors detected, which is a big improvement since our last visit. 12. Smoking areas outside. Residents are allowed to come and go freely. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? Yes 10b. Were bathrooms clean, odor-free and free from hazards? N/A 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? Yes 12a. Where? (Outside / inside / both) Out 13. Were residents able to reach their call bells with ease? N/A 14. Did staff answer call bells in a timely & courteous manner? N/A 14a. If no, did you share this with the administrative staff? N/A