Carol Woods 2018-09-11 - Laserfiche WebLink

Browse Search

Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Weaver Dairy Rd, Chapel Hill NC Facility Type Family Care Home X Adult Care Home Nursing Home Facility Name: Carol Woods Census: bldg. 5: 30/35 bldg. 6: 10/12 bldg. 7: 9/12 Visit Date and day of the week Monday, September 11, 2018 Time spent in facility 45 minutes Arrival time 3:50PM Name of person(s) with whom exit interview was held: Debbie Every, RN, Coordinator Assisted Living, Melanie Johnson, Director of Nursing Interview was held in person Committee members present: A. Yvonne. Mendenhall , Michael Zuber Number of residents who received personal visits from committee members : 4 Report completed by: Michael Zuber Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible (Required for NHs only – record date of most recent survey posted) : N/A Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 1-7. All residents appeared healthy, comfortable, and positive. At the time of the visit, residents’ doors were shut and few residents visible. Staff told us they just finished exercise classes and meetings and were preparing for dinner. There were more staff visible than residents. The staff was professional and caring when interacting with residents. The residents we spoke with provided no feedback on how to improve the living conditions. They were very positive about their experience and enjoyed living at Carol Woods. 2. Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a. Did staff members wear nametags that are easily read by residents and visitors? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? (note: Do not ask about confidential information without consent) NA Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 8-14. The facility was in good order and felt comfortable overall. No medical, cleaning supplies or hazardous materials were visible in the hallways or located on carts. One hallway with no windows only had half the lights turned on. It may have been an electrical issue or simple oversight. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? Yes 10a. Were unattended med carts locked. N/A 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? N/A 12a. Where? (Outside / inside / both) N/A 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? Yes 14a. If no, did you share this with the administrative staff? *** N/A equals not applicable, not asked, not observed