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<br /> <br />Areas of Concern Exit Summary <br />Are there resident issues or topics that need follow-up or <br />review at a later time or during the next visit? <br /> No <br />Discuss items from “Areas of Concern” Section as well as <br />any changes observed during the visit. Give summary of <br />visit with Administrator or SIC. Does the facility have <br />needs that the committee or community could help address? <br /> Discussed the call bell issue voiced by the 3 residents. DON <br />very responsive and will follow up. <br />DON informed us that they just had their recertification sur- <br />vey but they have not received the letter for posting and fol- <br />low up. <br />Facility has a new food system which has resulted in posi- <br />tive feedback from residents. <br />DON reported that they are now using “hand-in-hand” train- <br />ing of staff for improved care and retention of staff. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> 1/2015