Pruitt Carolina Point 2017 02-23

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Facility / Date: Carolina Pointe/Feb 23 2017 Resident Services Yes No N/A Comments/Other Observations (please number comments) 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? N/A 15a Letter size, small print calendars noted in rooms; difficult to read because of print size; did not note large activity calendar at general meeting places or areas where residents were gathered. 17 a, b: Staff member reported minimal selection options; with exception of desserts, meals often uneaten by residents; little fresh fruit and/or condiments available 19. Residents had opportunities to vote in general election either in the facility or at a polling place 15a. Was a current activity calendar posted in the facility? Yes 15b. Were activities scheduled to occur at the time of your visit actually occurring? N/A 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? N/A 16a.Can residents access their monthly needs funds at their convenience? N/A 17. Are residents asked their preferences about meal & snack choices? Yes and No 17a. Are they given a choice about where they prefer to dine? Yes 17b. Did residents express positive opinions regarding their dining experience? Yes 17c. Is fresh ice water available and provided to residents? Yes 18. Do residents have privacy in making and receiving phone calls? N/A 19. Is there evidence of community involvement from other Civic, volunteer or religious groups? Yes 20. Does the facility have a functioning: Resident’s Council? Family Council? Yes No Areas of Concern Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? Yes: Resident Rights, Voicing Concerns, Unlocked maintenance and storage rooms Discuss items from “Areas of Concern” Section as well as any changes observed during the visit. Give summary of visit with Administrator or SIC. Does the facility have needs that the committee or community could help address? Resident Rights:  Respect: Use of demeaning language by staff when referring to incontinent products; resident had spoken w/management about this and management had provided staff education; since issue remains, D, Health Services indicated further staff education would occur.  Ability to Voice concerns: One Resident thought management presence was minimal on nursing units; felt as if concerns had not been addressed. D, HS explained walking rounds on units (staff observed doing so) and manner in which resident condition changes were observed and reported in writing to those in charge  Safety: some rooms with visible safety concerns found unlocked Positive Changes Noted by Resident  Resident living in facility 2+ years specifically noted positive changes, particularly with staff approaches and attitudes over time. Pleased that administration had identified needs and took actions (whatever they were) to address difficulties.