Carol Woods 2017-02-16 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Family Care Home Adult Care Home X Nursing Home Facility Name: Carol Woods Retirement Community Census – current/licensed: 17/27 Visit Date and day of the week: February 16, 2017 Time spent in facility: 2 hours 20 minutes Arrival time: 10AM Name of person(s) with whom exit interview was held: Charlie Duff- Facility Administrator and Valarie Jarvis – Lead Nursing Engagement Coach Interview was held: X in person Committee members present: Sandra Nash, Susie Deter, Jacqulyn(Jackie) Podger Number of residents who received personal visits from committee members: 8 Report completed by: Jacqulyn Podger Resident Rights information is clearly posted? YES Ombudsman contact information is correct and clearly posted: YES The most recent survey was readily accessible : YES (Required for NHs only – record date of most recent survey posted) : 10/7/2016 Staffing information clearly posted? NO, the staffing report was requested and the nurse on duty searched for and presented, but removed it shortly thereafter. Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? YES 2.Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) YES 3. Did you see or hear residents being encouraged to participate in their care by staff members? NO 4.Were residents interacting with staff, other residents & visitors? YES 5.Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? YES 6. Did you observe restraints in use? NO 7. If so, did you ask staff about the facility’s restraint policies? Note: Do not ask about confidential information without consent N/A Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? YES 9. Did you notice unpleasant odors? NO 10. Did you see items that could cause harm or be hazardous? NO 10a. Were unattended med carts locked? YES 10b. Were bathrooms clean, odor-free and free from hazards? YES 10c. Were rooms containing hazardous materials locked? YES 11. Did residents feel their living areas were kept at a reasonable noise level? YES 12. Does the facility accommodate smokers? Note: By regulation smoking is only permitted outside of the Building NO 13. Were residents able to reach their call bells with ease? YES 14. Did staff answer call bells in a timely & courteous manner? YES 14a If no, did you share this with the administrative staff? N/A