Carol Woods 2016-11-16 - Laserfiche WebLink

Browse Search

Community Advisory Committee Quarterly/Annual Visitation Report County Orange Facility Type Family Care Home Adult Care Home Nursing Home Facility Name: Carol Woods Census – current/licensed: Visit Date and day of the week Wednesday, November 16 Time spent in facility 1 hours 20 minutes Arrival time 10:00 a.m. Name of person(s) with whom exit interview was held Charlie Duff- Facility Administrator and Valarie Jarvis – Lead Nursing Engagement Coach Interview was held in person Committee members present: Susie Deter, Jacqulyn Podger, Carol Kelly Number of residents who received personal visits from committee members. Five, including two family members. Report completed by: Carol Kelly Resident Rights information is clearly posted? yes Ombudsman contact information is correct and clearly posted: yes The most recent survey was readily accessible (Required for NHs only – record date of most recent survey posted) : 10/7/2016 Staffing information clearly posted? yes Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? yes 2.One resident remarked that staff consistently go out of their way to meet needs. 4. A resident and his adult son who was visiting expressed satisfaction with care and could think of nothing that needed to be improved. Several residents were observed receiving one-on-one service (e.g. physical therapy) with staff. A C.N.A. commented how she loved working at Carol Woods and serving residents. She appreciated having a consistent assignment so she could get to know individuals and mentioned the same person usually covered on her days off. She felt her ideas were valued. 5a. All staff wear name badges and a photo and name of staff is posted in each area. One photo was not current but immediately corrected. 2.Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) n/a 3. Did you see or hear residents being encouraged to participate in their care by staff members? no 4.Were residents interacting with staff, other residents & visitors? yes 5.Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? n/a 5a Did staff members wear nametags that are easily read by residents and visitors? yes 6. Did you observe restraints in use? no 7. If so, did you ask staff about the facility’s restraint policies? Note: Do not ask about confidential information without consent Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? yes 9. Unpleasant odor was noted in one room. 10b. Recently remodeled bathing were shown, designed to offer increased privacy. It was mentioned that efforts are made to meet resident preferences regarding bathing (time of day and frequency). 13. and 14. A resident remarked that bells were responded to in a timely manner. A staff member was observed responding to a bell as soon as it was activated. 9. Did you notice unpleasant odors? yes 10. Did you see items that could cause harm or be hazardous? no 10a. Were unattended med carts locked? n/a 10b. Were bathrooms clean, odor-free and free from hazards? yes 10c. Were rooms containing hazardous materials locked? n/a 11. Did residents feel their living areas were kept at a reasonable noise level? yes 12. Does the facility accommodate smokers? Note: By regulation smoking is only permitted outside of the Building n/a