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<br /> <br />Resident Services Yes No N/A <br />Comments/Other Observations (please number comments) <br />15. Were residents asked their preferences or opinions about the <br />activities planned for them at the facility? <br />Yes 15 + 15b. Staff reported they observe <br />residents’ interest in activities and <br />build activity programs around what <br />the individuals enjoy. Two or three <br />activities are offered each day <br />including music, visits, exercise. <br />Several of the residents attend the <br />Charles House on various schedules <br />during the week. (See #20) <br /> <br />17. With only 6 residents, person- <br />centered care is the focus for care. We <br />observed snacks that appear to be <br />available during the day. <br /> <br />17a,b,c. Dining is family style in the <br />comfortable and attractive open <br />dining/family room. If a resident does <br />not want to join a meal at the table <br />they are welcome to eat <br />when/wherever they'd like, usually the <br />choice is in a recliner. <br /> <br />Residents are given choices, they may <br />go offsite with proper supervision, or <br />alone if they are able. <br /> <br />19. Visitors are welcome and <br />encouraged, including inviting girl <br />scout troops (etc.) to meet at the <br />house, neighborhood children and pets <br />to visit. UNC Students share activities. <br /> <br />20. Family meetings semi-annually <br />and a "ladies circle" monthly to <br />discuss the month’s activities and their <br />monthly dinner (ordered in). <br />15a. Was a current activity calendar posted in the facility? Yes <br />15b. Were activities scheduled to occur at the time of your visit <br />actually occurring? <br />NA <br />16. Do residents have the opportunity to purchase personal items of <br />their choice using their monthly needs funds? <br />NA <br />16a. Can residents access their monthly needs funds at their <br />convenience? (#16 and 16a pertain only to residents on <br />Medicaid/Special Assistance. NHs $30 per month. ACHs <br />$66 minus medication co-pay and full cost OTC drugs) <br />NA <br />17. Are residents asked their preferences about meal & snack choices? <br />(Adult Care Home residents should receive snacks 3X per day. <br />Nursing Home residents should be offered snacks at bedtime.) <br />Yes <br />17a. Are they given a choice about where they prefer to dine? Yes <br />17b. Did residents express positive opinions regarding their dining <br />experience (the food provided)? <br />Yes <br />17c. Is fresh ice water available and provided to residents? Yes <br />18. Do residents have privacy in making and receiving phone calls? Yes <br />19. Is there evidence of community involvement from other civic, <br />volunteer or religious groups? <br />Yes <br />20. Does the facility have a functioning: Resident’s Council? <br /> Family Council? <br />Yes <br /> <br /> <br />Areas of Concern Exit Summary <br />Are there resident issues or topics that need follow-up or <br />review at a later time or during the next visit? <br />------------------------------ <br />At the interview, JudyWoodall shared concerns about staffing. <br />The program currently has one caregiver opening. Other staff <br />shifts have been adjusted to fill Yorktown resident care needs <br />as the Charles House works to fill the job. This is a current and <br />growing problem for many care programs. Qualified, trained <br />staff in short supply as care for elders grows. <br /> <br /> <br /> <br /> <br />Discuss items from “Areas of Concern” Section as <br />well as any changes observed during the visit. Give <br />summary of visit with Administrator or Supervisor-In- <br />Charge. Does the facility have needs that the <br />committee or community could help address? <br />------------------------------ <br />We visited with Brittany and Judy Woodall (Charles <br />House RN who supervises health care at the 3 <br />programs).The facility is very attractive, clean, <br />orderly, and comfortable. The home is currently all <br />women. There are 4 private bedrooms and 1 double <br />bedroom. 2-persons share each of the well-designed <br />bathrooms. The bedrooms are cozy and very nice, <br />furnished with personal belongings Most of the <br />residents are elderly (one celebrated her 100th birthday <br />this year); however, another person with MS is in her <br />60’s. Residents have a range of care needs, physical <br />and cognitive strengths. <br />