Crescent Green 2017-09-22 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County: ORANGE 624 Jones Ferry Rd Carrboro, NC Facility Type Family Care Home Adult Care Home Nursing Home Facility Name: Crescent Green Assisted Living Community Census: 88/120 Visit Date and day of the week Friday, Sept. 22, 2017 Time spent in facility 60 minutes Arrival time 2:15 PM Name of person(s) with whom exit interview was held Doris Coleman Interviews were held in person: Yes Committee members present: Cresha Cianciolo and Yvonne Mendenhall Number of residents who received personal visits from committee members: Approx. 9 Report completed by: Cresha Cianciolo Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: One posted, the other needs updated The most recent survey was readily accessible (Required for NHs only – record date of most recent survey posted) : N/A Staffing information clearly posted? No Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 1. Residents appeared clean and there were no urine odors on any that were spoken to. 3. One resident only took a few minutes to chat as she wanted to join a gathering of other residents for a visit. 4. Most of the staff was involved with a resident suffering from a medical event. Fire Department personnel were tending to the resident in a front living room. 5. During the exit interview (held in the dining room) a resident came and sat at our table. The administrator graciously asked him if he would sit somewhere else to allow us privacy. The resident appeared to have mental and verbal limitations. Although his speech was garbled, Doris was able to understand that he did not wish to move, so we relocated. Her interaction with this resident showed patience and understanding. 5a. None of the staff members had name tags. 2. Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) N/A 3. Did you see or hear residents being encouraged to participate in their care by staff members? N/A 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a. Did staff members wear nametags that are easily read by residents and visitors? No 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? (note: Do not ask about confidential information without consent) N/A Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? No 8. Several of the residents indicated that they were happy with the environment. However, the rooms 9. Did you notice unpleasant odors? Yes 10. Did you see items that could cause harm or be hazardous? No