Carol Woods 2018-05-25 - Laserfiche WebLink

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15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 15. Comments from both staff and residents indicate Carol Woods’ staff and residents treat one another with respect and courtesy and friendship. An activity was finishing when we arrived, and residents and staff were on the front porch and lawn area at Bg 5, all engaged and sharing observations and information about the blooming magnolia. Communication on matters of activities, preferences, and food are shared. Activity calendars and other announcements posted for the benefit of residents are posted in large font at a comfortable height for reading and in a cheerful manner. Photos of staff on duty are displayed for residents, guests, visitors with names clearly printed. 17a. Two residents mentioned the challenge of finding seats in the dining hall for single people. The residents wanted us to pass on the idea of round Friendship Tables, which would accompany 5-6 people and make it easier for single residents to socialize with groups of 2-4. 15a. Was a current activity calendar posted in the facility? Yes 15b. Were activities scheduled to occur at the time of your visit actually occurring? Yes See note 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? N/A 16a. Can residents access their monthly needs funds at their convenience? (#16 and 16a pertain only to residents on Medicaid/Special Assistance. NHs $30 per month. ACHs $66 minus medication co-pay and full cost OTC drugs) N/A 17. Are residents asked their preferences about meal & snack choices? (Adult Care Home residents should receive snacks 3X per day. Nursing Home residents should be offered snacks at bedtime.) Yes 17a. Are they given a choice about where they prefer to dine? Yes* 17b. Did residents express positive opinions regarding their dining experience (the food provided)? Yes 17c. Is fresh ice water available and provided to residents? Yes 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other civic, volunteer or religious groups? Yes 20. Does the facility have a functioning: Resident’s Council? Family Council? Yes Yes Areas of Concern Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? Simple questions were posed by residents, no serious concerns or difficulties. Questions were shared with staff at the exit interview and they took notes and assured us they would follow up on each point.. It may be worth follow up on the “single diner” question for seating to learn if Carol Woods has developed a positive solution. At the Exit Interview, staff made note of the concern and said they would keep working on possible solutions. Discuss items from “Areas of Concern” Section as well as any changes observed during the visit. Give summary of visit with Administrator or SIC. Does the facility have needs that the committee or community could help address? ______________________________________________ As at previous visits, Carol Wood presents a positive, enriching, and caring home for its resident family. At the exit interview, resident questions and comments were well received and notes were taken to be sure they addressed any questions passed along with individual residents. Staff knows their resident family well. Family involvement is very strong at Carol Woods, several resident comments exemplified frequent visits, interactions among family and staff, outings with family and calls We were warmly greeted, welcomed and thanked for the volunteer service to represent residents’ interests and needs.