Carol Woods 2018-05-25 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Weaver Dairy Rd, Chapel Hill NC Facility Type Family Care Home X Adult Care Home Nursing Home Facility Name: Carol Woods Census: bldg. 5: 28/36; bldg.6 & 7: 21/24 Visit Date and day of the week Friday, May 25, 2018 Time spent in facility 2 hours Arrival time 2:30PM Name of person(s) with whom exit interview was held: Debbie Every, RN, Coordinator Assisted Living Interview was held in person yes Committee members present: A. Yvonne. Mendenhall , Michael Zuber Number of residents who received personal visits from committee members : 8 Report completed by: Mendenhall Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible (Required for NHs only – record date of most recent survey posted) : Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 1-7. All individuals, residents, staff and visitors appeared healthy, comfortable, and positive. At the time of the visit, it was a quiet time after lunch. Staff is visible in the facility, and very observant, but not intrusive. Comments made by residents indicated a comfortable, respectful and caring relationship among staff and residents. The staff knew where the residents were at our visit and offered suggestions on visiting with specific individuals to help the conversation, e.g. speak loudly, hearing is a challenge. 2. Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a. Did staff members wear nametags that are easily read by residents and visitors? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? (note: Do not ask about confidential information without consent) NA Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 8-14. The facility was very pleasant, homelike and comfortable to all senses— quiet, fresh fragrance, good lighting, comfortable temperatures, etc. No unsafe or unsanitary conditions were observed. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? Yes 10a. Were unattended med carts locked. N/A 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? N/A 12a. Where? (Outside / inside / both) N/A 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? Yes 14a. If no, did you share this with the administrative staff? *** N/A equals not applicable, not asked, not observed