Carol Woods 2016-02-11 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County ORANGE Facility Type Family Care Home X Adult Care Home Facility Name: Carol Woods Census: Building 5: 28 of 35; Buildings 6 & 7; 22 of 24 Visit Date and day of the week February 11, 2016 Thursday Time spent in facility 1 hour 30 minutes Arrival time 10:00 a. m. Exit interview was held with Nursing Director, Carol Woods Assisted Living Interview was held in person: Yes Committee members present: 3 Number of residents who received personal visits from committee members 12 Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible N/A (Required for NHs only – record date of most recent survey posted) : N/A Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 2. All residents interviewed said that the care they receive is very good. One resident said she has noticed turnover among direct care staff, noting that Carol Woods may move quickly to let a direct care staff member go if residents complain about the care they get from that staff person. 3. & 4. In the 500 building, several residents were observed getting ready to play bridge. In the 600 building, one resident was in a lounge area watching TV. No other residents were observed in the common area. 2. Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a. Did staff members wear nametags that are easily read by residents and visitors? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? (note: Do not ask about confidential information without consent) N/A Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 10c. Rooms in the 700 building containing hazardous materials were checked and found to be locked. 14. All residents asked said that staff responded to calls for help promptly. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? Yes 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? N/A 12a. Where? (Outside / inside / both) N/A 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? Yes 14a. If no, did you share this with the administrative staff? N/A *** N/A equals not applicable, not asked, not observed