Carillon 2017-05-11 - Laserfiche WebLink

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Resident Services Yes No N/A Comments/Other Observations (please number comments) 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 15. Activity Council input is sought in planning activities. 15b. See note 11 above (a guitar performance was underway during committee’s visit and drew a good size audience). 17. An active Food Committee meets to provide facility input about dining choices. Multiple residents expressed very favorable opinions about meal options. 17a. Residents can dine in the café area or in their rooms. 19. Guitar player performs monthly. 20. Facility has an active Activity Council and Food Council. Additionally, there are monthly family meetings. 15a. Was a current activity calendar posted in the facility? Yes 15b. Were activities scheduled to occur at the time of your visit actually occurring? Yes 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? N/A 16a. Can residents access their monthly needs funds at their convenience? (#16 and 16a pertain only to residents on Medicaid/Special Assistance. NHs $30 per month. ACHs $66 minus medication co-pay and full cost OTC drugs) Yes 17. Are residents asked their preferences about meal & snack choices? (Adult Care Home residents should receive snacks 3X per day. Nursing Home residents should be offered snacks at bedtime.) Yes 17a. Are they given a choice about where they prefer to dine? Yes 17b. Did residents express positive opinions regarding their dining experience (the food provided)? Yes 17c. Is fresh ice water available and provided to residents? Yes 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other civic, volunteer or religious groups? Yes 20. Does the facility have a functioning: Resident’s Council? Family Council? Yes Yes Areas of Concern Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? Areas of Prior Concern: -Persistent flu cases -Low census Present Areas of Concern -None Discuss items from “Areas of Concern” Section as well as any changes observed during the visit. Give summary of visit with Administrator or SIC. Does the facility have needs that the committee or community could help address? The committee met with Executive Director Laurie Sawyer upon entry (she was busy assisting a new admission upon exit, at which time we met with the activity director). Ms. Sawyer, and in fact all staff with whom we interacted, were exceedingly friendly, helpful and welcoming. These interactions contributed to an overall very positive visit. We learned that the issues they were having with the flu have subsided special precautions are no longer necessary. Census remains low, and appears to be related to efforts to provided primarily private room accommodations to residents. Very few even minor complaints were brought to the attention of the four committee members visiting. The facility was clean, and residents were either out and about, or resting comfortably in their rooms. Memory Care residents were seemingly quite pleased to have visitors and shared quite a lot about their positive experiences at Carillon. Resident and family involvement in dining and activities appears to be strong and valued. The committee learned of an upcoming mystery theater event for residents, families and the community in which staff will be the actors. Many staff members conveyed a seemingly very sincere degree of care for their residents.