Brookdale 2017-02-17 - Laserfiche WebLink

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12. Does the facility accommodate smokers? NA 12a. Where? (Outside / inside / both) NA 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? Yes 14a. If no, did you share this with the administrative staff? NA *** N/A equals not applicable, not asked, not observed Resident Services Yes No N/A Comments/Other Observations (please number comments) 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 15. 15a. & 15b Reports from residents and some observations indicate that the new activities and programs are welcomed and well received. The activities appear very creative, current and interesting. As we left the facility a staff member was playing the piano and singing with residents joining him in the first floor sitting room. 17. & 17a. Residents interviewed expressed satisfaction with the meals and food. 15a. Was a current activity calendar posted in the facility? Yes 15b. Were activities scheduled to occur at the time of your visit occurring? Yes 16. Do residents purchase personal items of their choice using their monthly needs funds? NA 16a. Can residents access their monthly needs funds at their convenience? (#16 and 16a pertain only to residents on Medicaid/Special Assistance. NHs $30 per month. ACHs $66 minus medication co-pay and full cost OTC drugs) NA 17. Are residents asked their preferences about meal & snack choices? (Adult Care Home residents should receive snacks 3X per day. Nursing Home residents should be offered snacks at bedtime.) Yes 17a. Are they given a choice about where they prefer to dine? Yes 17b. Did residents express positive opinions regarding their dining experience (the food provided)? Yes 17c. Is fresh ice water available and provided to residents? Yes 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other civic, volunteer or religious groups? Yes 20. Does the facility have a functioning: Resident’s Council? Family Council? Yes Yes Areas of Concern Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? Brookdale is providing good care to residents, has a well- received food menu and dining, and has a strong activities’ program in which many residents participate. Discuss items from “Areas of Concern” Section as well as any changes observed during the visit. Give summary of visit with Administrator or Supervisor-In- Charge. Does the facility have needs that the committee or community could help address? In the exit interview, the visit team met with Allison Mihaly, Executive Director. Once again, positive comments from residents indicate Brookdale is working hard and succeeding at providing a good program and a good home for their residents.