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Community Advisory Committee Quarterly/Annual Visitation Report County ORANGE 100 Lanark Rd Chapel Hill, NC 27517 Facility Type: Adult Care Home Facility Name: Brookdale Meadowmont Census: 45 residents, of which 12 are in Memory Care Unit and 33 in Assisted Living. Total resident capacity is 49 residents. Visit Date and day of the week Friday, February 17, 2017 Time spent in facility One hour and 15 minutes Arrival time 3:00 p. m. Name of person(s) with whom exit interview was held Allison Mihaly, Executive Director Interview was held in person; Yes Committee members present: Yvonne Mendenhall, Will Lang, & Jack Vogt Number of residents who received personal visits from committee members: 9 Report completed by: Yvonne Mendenhall Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible (Required for NHs only – record date of most recent survey posted): N. A. Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 1.-2: All residents interviewed in assisted living second and third floors said that the care they receive is good. One said that staff is friendly, and that the care provided is good to excellent and staff responses to help are good. There was training going on in the memory care unit, but one resident was available to visit and she was very pleased with Brookdale in all respects. She referred to a special activity that all residents enjoyed that morning. 3.-5. Residents were seen throughout the facility, in rooms, halls, sitting areas, and gathering spaces. Staff was also visible and interacting with residents. 2. Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a. Did staff members wear nametags that are easily read by residents and visitors? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? (note: Do not ask about confidential information without consent) NA Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 8.-11. Brookdale was neat, clean and homelike. As usual, there were attractive seasonal and themed decorations throughout. Resident rooms into which visitors were invited were clean and neat 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? Yes 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes