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Community Advisory Committee Quarterly/Annual Visitation Report County ORANGE 100 Lanark Rd. Chapel Hill, NC 27517 Facility Type Family Care Home Adult Care Home Nursing Home Facility Name: Brookdale Meadowmont Census Licensed Total: 47/53 General: 39/43 Memory Care: 08/10 Visit Date and day of the week May 25, 2018 Friday Time spent in facility 1 hour 0 minutes Arrival time 3:45 PM Name of person(s) with whom exit interview was held: Laura Hannigan, Executive Director Interview was held in person? Yes Committee members present: A. Yvonne Mendenhall, Michael Zuber Number of residents who received personal visits from committee members: 6 Report completed by: Yvonne Mendenhall Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible (Required for NHs only – record date of most recent survey posted): Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 1-5. The residents and staff all looked very clean, well-groomed and healthy. Residents in the memory unit were observed and cared for. Interactions were upbeat, positive, comfortable and respectful between residents and staff. 2. Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4.Were residents interacting with staff, other residents & visitors? Yes 5.Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a Did staff members wear nametags that are easily read by residents and visitors? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? Note: Do not ask about confidential information without consent N/A Resident Living Accommodations Yes No N/A Comments/Other Observations (number comments) 8. Did residents describe their living environment as homelike? Yes 8-14. Residents DID describe Brookdale as homelike. While we visited, one resident was moving back into Brookdale by her daughter. She lived there for a short time and thought she preferred being at her home. A couple of weeks later, she wanted to be back at Brookdale and returned. Brookdale Meadowmont is clean, inviting, comfortable and very safe. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? N/A 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? Note: Regulations permit smoking outside the Building only. N/A 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? Yes 14a If no, did you share this with the administrative staff? N/A *** N/A equals not applicable, not asked, not observed