Brookdale 2016-02-11 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County ORANGE Facility Type Adult Care Home Facility Name: Brookdale at Meadowmont Licensed for 65. Capacity is 55 to 65, depending whether 1 or 2 residents occupy room. Total residents: 42, of which 11 are in memory care unit. Visit Date and day of the week: Thursday, February 11, 2016 Time spent in facility 1 hour 15 minutes Arrival time 11:30 a. m. Exit interview was held with Business Manager Interview was held in person: Yes Committee members present: 3 Number of residents who received personal visits from committee members: 7 Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible (Required for NHs only – record date of most recent survey posted) : Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes # 3. -5. In the memory care unit, the residents were watching (not participating in) an interactive Jeopardy video and mostly relaxing while lunch was being readied. After Jeopardy, a calming, memory- inducing video came on; one resident was quite engaged with that video. One resident was calmly folding baby clothes at a table in the hallway. A few residents were seated in the dining area #4 In the memory unit the lead care partner (Persian) was very effective at interaction, the other was not. The residents were not interacting with one another, however, easily engaged with the CAC visitor and lead care partner. 2. Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a. Did staff members wear nametags that are easily read by residents and visitors? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? (note: Do not ask about confidential information without consent) N/A Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes #8-9. Brookdale was neat, clean and had a home-like atmosphere. Resident photos are displayed on tables in common area throughout the facility. When entering the memory care unit, there was an unpleasant odor, but once inside I did not notice it—perhaps it was caused by new carpet or paint and trapped in the entry hall. The unit was very tidy and attractive. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? Yes 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? N/A 12a. Where? (Outside / inside / both) N/A 13. Were residents able to reach their call bells with ease? N/A 14. Did staff answer call bells in a timely & courteous manner? N/A 14a. If no, did you share this with the administrative staff? N/A