Adorable Senior Living 2017-05-11

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Community Advisory Committee Quarterly/Annual Visitation Report County ORANGE 401 West Queen Street Hillsborough, NC 27278 Facility Type Family Care Home Adult Care Home Nursing Home Facility Name: Adorable Senior Living Census: 15 / 17 Visit Date and day of the week Thursday May 11, 2017 Time spent in facility 35 min Arrival time 4:40 pm Name of person(s) with whom exit interview was held Elsie Ogbonna- Administrator in Charge Interview was held in person: Committee members present: Will Lang, Max Mason, Debbie Rider, James Bartow Number of residents who received personal visits from committee members: 13 Report completed by: Will Lang Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Correct only on one of two posted copies The most recent survey was readily accessible (Required for NHs only – record date of most recent survey posted) : NA Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 1. Arrived at dinner and nearly all residents were being, or waiting to be, fed. All appeared neat, clean and odor free. 2. All residents we saw were being treated with respect and care. 4. Residents, whether eating or waiting to eat appeared comfortable and were interacting with staff and visitors. 5. Residents with lower mental or physical capacity were being treated equally well as those with greater capacity. 2. Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) NA 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a. Did staff members wear nametags that are easily read by residents and visitors? No 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? (note: Do not ask about confidential information without consent) NA Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 8. All rooms that were observed appeared neat and tidy. 10a. Meds are kept in a closet which was locked at the time of our visit. 10b. Shared bathrooms, yet clean and uncluttered. 10c.One closet was unlocked although did not appear to contain any hazardous materials. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? NA 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? No 12a. Where? (Outside / inside / both) 13. Were residents able to reach their call bells with ease? NA 14. Did staff answer call bells in a timely & courteous manner? NA 14a. If no, did you share this with the administrative staff? NA