Adorable Senior Living 2018-03-19

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Community Advisory Committee Quarterly/Annual Visitation Report County ORANGE Census: 14 residents. Facility licensed for 15 Facility Type Facility Name: Adorable Senior Living 401West Queen Street Hillsborough, NC 27278 Visit Date and day of the week Monday, March 19, 2018 Time spent in facility 45 minutes Arrival time 4:00 pm Name of person(s) with whom exit interview was held No exit interview as Director, Patrick Ogbonna, was gone prior to our arrival. Interview was held in person: Committee members present: William Lang, Gloria Brown Number of residents who received personal visits from committee members : 2 residents, 1 family member of a resident Report completed by: William Lang Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible (Required for NHs only – record date of most recent survey posted) : NA Staffing information clearly posted? Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 4.Residents were eating or just finished eating. Staff were actively engaged in assisting residents that required assistance in eating and preparing for their time after dinner. 5. Many of the residents have difficulty communicating and staff appear engaged and supportive of these residents although one resident was observed with her head down on the dining table. 2. Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) NA 3. Did you see or hear residents being encouraged to participate in their care by staff members? NA 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a. Did staff members wear nametags that are easily read by residents and visitors? No 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? (note: Do not ask about confidential information without consent) NA Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 8. A family member was visiting a resident and indicated that she was very pleased with the care her aunt was receiving do to the caring attitude of the staff. 10. One unlocked closet that contained several paint buckets. 10c. One unlocked closet that contained several paint buckets. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? Yes 10a. Were unattended med carts locked? NA 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? NA 12a. Where? (Outside / inside / both) NA 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? Yes