SWAG agenda 030615 - Laserfiche WebLink

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I order to make a final determination of whether that customer should be recorded as living inside or outside the incorporated areas. A second clarification question was asked of customers who reported having access to curbside recycling. The survey asked the nature of their recycling container — whether they had an orange bin or a blue rolling cart, and if a rolling cart, the color of its lid. Since the orange bins are used only by the rural recycling program, this was an indicator that the customer likely did *not* live inside town limits, and if this contradicted their earlier response, data collectors were trained to use the street name method. Similarly, blue rolling carts used in the incorporated areas have blue lids, while the newly distributed rolling carts in the rural areas have black lids, and this distinction provided an additional check and opportunity for verification /clarification of the customer's initial response. Through these clarification questions and careful training of data collectors, OCSWM staff made every effort to ensure that the final answer recorded on each survey form properly characterized the customer's residence as being inside or outside the incorporated areas of the county. ADDITIONAL SURVEY TOPICS The survey contained questions on three additional topics relevant to SWCC usage. Customers who reported that they do not currently have access to curbside recycling services were asked whether, if they had such service, they thought they would use it, and if not, why not. Customers who reported having access to curbside recycling were asked whether they had brought recycling to the SWCC that day, and if so, why. Finally, all customers were asked how often they typically use any of the SWCCs. SAMPLE DESIGN The unit of analysis for this survey is the instance of use of a SWCC. The survey was designed to estimate the proportion of usage (not users) of the SWCCs attributed to persons living inside town limits and outside them. This proportion is inherently variable on any given day, depending on which users happen to come to the SWCC that day. The survey was designed to take a "snapshot" of the usage of each SWCC over a one week period. A one week period was chosen for two primary reasons: usage rates vary by day of week (making one week the shortest meaningful period), and the need to avoid undue burden on the public. Since the unit of analysis was the instance of use, every time a customer entered the SWCC, that instance of use was eligible for the survey. There could be no "skipping over" customers who already responded to the survey, as this would bias the estimates of usage. OCSWM staff suspected (and it is confirmed by the survey data), that most SWCC users come to the site once a week or