Orange County NC Website
<br /> Comprehensive Review of <br /> S olid W aste Collection and Disposal Options <br /> <br /> <br />v2.1 51 10/22/12 <br />Furthermore, a requirement to utilize yard waste carts creates a program that is easier for <br />residents to regularly comply with the Town policies. <br />4.1.4 B ulky W aste C ollections <br />4.1.4.1 Operations Improvements <br />Bulky wastes and dead animals throughout the Town are collected during the week according to <br />a consistent schedule but on a random route depending on where the bulky waste and dead <br />animals are located. This route is staffed by a single equipment operator and a flatbed truck <br />equipped with a lift gate. The Town maintains a bulky waste fee schedule and requests that <br />Town residents schedule collections accordingly with SWSD. While these practices still occur <br />as scheduled, this bulky waste flatbed truck often drives randomly around the town with no <br />particular route, looking for bulky items that have been left on the curb. When these random <br />items are identified and collected the Town has no means of identifying the customer or <br />assessing for associated collection fees. Understandably, these random collection practices <br />promote inequality among paying and non-paying customers and encourage the continued <br />practice by residents of failing to notify SWSD of bulky collection requests. SCS understands <br />bulky waste collections are further complicated by the high ratio and transient nature of the <br />university population. <br />SCS recognizes that significant accountability improvements can be made in identifying, <br />scheduling, tracking and billing for bulky waste collections. Furthermore, customers who set out <br />bulky items randomly without a scheduled appointment and/or posting payment should be <br />assessed a fine or penalty. More efficient operations would result in the flatbed truck and <br />operator deploying fewer days per week, thus saving wages, fuel, and equipment usage charges. <br />Electronic reporting systems, (i.e., GPS system and on-board reporting system) as described in <br />the section above, would enable SWSD staff to quickly locate bulky items at curbside, report <br />these locations to a central dispatch, schedule efficient collections routes accordingly, assess <br />billing and accountability, and track resulting collections. <br />Billing should ideally be performed and collected prior to scheduled collection; however, the on- <br />board reporting system would provide the Town better resources to close these accounting gaps. <br />Once non-scheduled bulky waste is identified, the Town may quickly identify it, provide a <br />maximum of 1 week to bill and collect before proceeding with collection in-lieu of receiving <br />payment. The account can then be turned over to collections. If the responsible party cannot be <br />determined the Town may elect to bill the property owner. However the Town should maintain a <br />budget to account for costs associated with illegal dumping and delinquent collections. <br />By sponsoring designated bulk collection days corresponding with the university calendar (e.g., <br />move-in and move-out) and offered at a discount rate or even free, the Town may better staff and <br />respond to these times of typically higher bulky waste volume, thus thwarting associated illegal <br />dumping and billing issues.